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[Brother GT-361] No power after codes 6108, 6101

 
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Old 2 Weeks Ago Aug 31, 2019 4:27:46 PM -   #1 (permalink)
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Default No power after codes 6108, 6101

We recently bought a Brother GT361 with roughly 2k prints on it. Upon first time powering it on we received code 6108 and shut it off. Second time powering it on we got 6101 then turned it off. 6108 came back the third time and now the machine will not power on.

I can’t get it to turn on and do not know where to start troubleshooting. The manual said to make sure the cover is closed all the way and that’s about it.

Anyone else experience this?

I would like to get some training on this machine in SoCal if anyone has any recommendations.
 
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Old 2 Weeks Ago Sep 3, 2019 9:13:54 AM -   #2 (permalink)
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Default Re: No power after codes 6108, 6101

Spencer, you may wish to consider viewing the video on cleaning and reseating the FFC cables:https://m.youtube.com/watch?v=xqsn0ZtFYbs; 61XX error codes are due to overspray on components that affect carriage movement. As a 6108 can be a few items that affect the carriage not returning to home, I would recommend contacting our support team. If you’re located within North America, please fill out a support ticket, BrotherDTG.com/support or contact your original dealer if outside these areas. If you don’t have this contact info, you should complete the form on this page - Brother GTX. Our support can refer you to a local technician if needed.
 






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