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[Brother GT-541] Trying to find maintenance

 
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Old January 14th, 2019 Jan 14, 2019 7:17:37 AM -   #1 (permalink)
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Question Trying to find maintenance

We have a Brother GT-541 and it isn't printing the colors correctly. Example, brown is printing purple. I have done many many many head cleaning ranging from light to heavy. I have done manual cleaning as well with no success. It seems as though companies have stopped carrying the inks for this particular machine and have stopped offering maintenance as well and they claim they were informed by Brother. I can never get a hold of Brother and have been unsuccessful in getting any help. Any suggestions on where I can get maintenance for our machine?
 
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Old January 15th, 2019 Jan 15, 2019 8:48:21 PM -   #2 (permalink)
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Default Re: Trying to find maintenance

Ladykimi, we have not stopped offering support or supplies for our GT-541 printers in the field. You can purchase supplies directly from our website by signing up,
https://partnerportal.brother-usa.co...aultLogin.aspx. In regards to support, the best method to contact our support staff is to fill out a support ticket; please make sure to select correct model from dropdown. If you’re located within the North America, please fill out a support ticket, www.BrotherDTG.com/help, or contact your original dealer if outside these areas.
 
Old January 16th, 2019 Jan 16, 2019 7:10:45 AM -   #3 (permalink)
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Default Re: Trying to find maintenance

Thank you thank you thank you!!!! I will fill it out now!
 






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