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Discussion, tips, pictures, reviews and peer to peer support for current and future owners of BelQuette manufactured machines, including the MOD-1 DTG machine and the Flexi-Jet set series of printers.



[MOD-1 DTG] Impressive Customer/Tech support from Belquette!

 
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Old May 24th, 2012 May 24, 2012 5:20:45 AM -   #1 (permalink)
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Default Impressive Customer/Tech support from Belquette!

Hey, just want to thank Jerid for being a total pro.
After posting on this forum a small problem we were having a few days ago, Jerid took it upon himself to just call us to resolve it.
Fixed the issue and also went out of his way to make sure we were completely up to date with upgrades etc...

If anyone is wondering about belquettes customer service/after-purchase care you don't have to worry, they really make sure you are getting the most of your machine!
 
The Following 4 Users Say Thank You to alexchavel For This Useful Post:
BQMatt (May 25th, 2012), JeridHill (May 24th, 2012), kevrokr (May 24th, 2012), ReneeMarlea (May 25th, 2012)
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Old May 24th, 2012 May 24, 2012 9:37:50 AM -   #2 (permalink)
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Default Re: Impressive Customer/Tech support from Belquette!

Wow, thanks Alex, wasn't expecting that! I appreciate the kind words.
 






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