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standbyit · November 7th, 2005

Hey - I'm from Zazzle and I wanted to just share some news with everyone. We just launched the option of designing on dark t-shirts. We have 5 new colors (Black, Dark Grey, Red, Dark Forest Green, Navy Blue).

It's the #1 customer request in the customized apparel market. And we're really excited about making this available to you guys. We're committed to making this a great site for our designers. Please let us know your feedback. Here's our suggestion box: www.zazzle.com/znews

Shuffy · November 7th, 2005

Standbyit . . . I was just taking a quick tour . . awesome site . . .
I was most interested in the Breast Cancer Awareness Gallery
. . I got this .... We’re sorry, but the page you requested cannot be found.
*sniffles*~ . . .
is that link down for good ?

Diane

standbyit · November 8th, 2005

Quote:

Originally Posted by Shuffy


	Standbyit . . . I was just taking a quick tour . . awesome site . . . I was most interested in the Breast Cancer Awareness Gallery . . I got this .... We’re sorry, but the page you requested cannot be found. sniffles~ . . . is that link down for good ? Diane

Diane -- actually, i've actually tried the link several times and it is working now. Let me know if you are having problems with that link... because we definitely intended for this link to be active. Love that you enjoyed our website. let us know if there is anything else!

Rodney · November 9th, 2005

Thanks for the note! Got any coupons to share to help kick off this occassion?

JoshR · December 2nd, 2005

Hi Rodney,

Happy Holidays everyone!

You can use this promo code, ZAZZLEFS1205, for free ground shipping on every order through December 7. Enjoy!

Best,
JoshR

ZachEllsworth · December 2nd, 2005

Just curious, how are you printing the dark shirts and what type of quality are they?

ZazzleTeam · December 4th, 2005

Quote:

Originally Posted by burningquestions


	Just curious, how are you printing the dark shirts and what type of quality are they?

Hi Burningquestions,

We are using digital printing to print on the dark shirts. Our new printing process chemically bonds the ink to the fabric using a white ink base. This ensures that the colors appear true even on dark fabrics. The print is fused to the shirt and doesn't have a "decal" feel as with heat transfer or screen-printing.

The best way to see the quality is to try it for yourself. So far, we're still in beta, but we and our customers have been happy with the quality in just about every case. If you aren’t satisfied for any reason, you can return your product for a replacement or full refund within 30 days.

Thanks,
JoshE, ZazzleTeam

jdr8271 · December 4th, 2005

JoshE, talk about imbellishment

Quote:


	Our new printing process chemically bonds the ink to the fabric using a white ink base.

Quote:


	The print is fused to the shirt

"Chemically bonds"..."fused"...

You could just say "prints"

ZazzleTeam · December 4th, 2005

Thanks jdr. We've been so excited about the new process here I get a little carried away sometimes. In simpler terms, we are printing these digitally, using a white ink base under the colors.

Jon_Q · December 17th, 2005

Hey guys.
I just got an account at Zazzle and was trying to ask a question on your customer support page. I keep getting "Failed to deliver" messages back in my email.

What's up? How do we contact you guys?

Thanks.

ZazzleTeam · December 17th, 2005

Jon, thanks for the note. We are receiving the messages, but will look into this issue. In the meantime, you can also contact us at support @ zazzle.com

Josh, Zazzle Team

Jon_Q · January 20th, 2006

I just got a sampling of my designs and have a few comments/questions.

First, the shirts themselves are very good quality. No problem there.
The designs on the white shirts look pretty good.
The black shirts, however, are another story. I'm not sure if I expect too much or what. The colors were MUCH less saturated than they should be.
Gradient areas (airbrushed effect) got quantized to either "on or off". (Is this me expecting too much here?)

Some of the designs on the white shirts are smaller than they should be. I have a 14 inch wide design that came out to about 8 - 9 inches. This happened on 2 different shirts. Do the designes get automatically made smaller on smaller sized shirts? There was plenty of room to make them larger.

And lastely: When ordering some of the women's sizes you get a warning that they run very small and you should order 2 sizes larger. My wife is 5 feet tall and not fat. She ordered a medium and it was too small. If a woman this small needs a large, that puts these shirts out of the running for large women. These are really children's sizes and should be stated so. OR, they should be more standard. I think there will be a lot of returns despite the warning.

I think most of this can hopefully be worked out. I am happy with the web site and the fast service. I'd like to do a lot of business with Zazzle.

Thanks.

pawtraitart · January 23rd, 2006

I think Zazzle is great! I've always been happy with the quality and ability to customize. I have a gallery there and am happy with my sales.

-Michelle

Rodney · January 23rd, 2006

Hi Michelle, thanks for sharing your experience with Zazzle and:

Jon_Q · January 23rd, 2006

Hi Michelle.

Good to hear a good review of Zazzle. As I said, I'm happy with them too but need to get those questions answered in order to get predictable results and feel that my customers are getting what they expect.

Neal

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