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GX-24 stops cutting



 
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Old October 8th, 2009 Oct 8, 2009 5:03:06 PM -   #1 (permalink)
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Default GX-24 stops cutting

My Roland GX-24 stops while cutting, especially large block letters. I then have to hit "cut" again to get it started. Any suggestions?
 
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Old October 8th, 2009 Oct 8, 2009 5:04:57 PM -   #2 (permalink)
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Default Re: GX-24 stops cutting

Does it not say any kind of error message on the screen?
 
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Old October 8th, 2009 Oct 8, 2009 5:09:02 PM -   #3 (permalink)
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Default Re: GX-24 stops cutting

No error message, it just stops. When you hit cut again it will finish the cut. It does it mainly on simple images with 4 to 6 corners. It will not do it if there is a whole word.
 
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Old October 8th, 2009 Oct 8, 2009 5:30:13 PM -   #4 (permalink)
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Default Re: GX-24 stops cutting

What software are you using? I am assuming that is where you are telling it to cut again. Also did you try unpluging the machine for a little bit? I believe that refreshes the memory.
 
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Old October 8th, 2009 Oct 8, 2009 6:03:07 PM -   #5 (permalink)
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Default Re: GX-24 stops cutting

i would sugest to remove your program and reload it that might help you.
 
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Old October 8th, 2009 Oct 8, 2009 7:04:40 PM -   #6 (permalink)
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Default Re: GX-24 stops cutting

Cover the optical eye with tape. The vinyl is lifting a little bit off the cutter and the machine thinks the sheet popped out.
 
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Old October 8th, 2009 Oct 8, 2009 8:11:12 PM -   #7 (permalink)
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Default Re: GX-24 stops cutting

I had that problem when I first got mine. I was running too much pressure to cut and mine would stop halfway thru. I assumed the motor was getting overworked and getting hot, I guess there is a thermal protector on the machine but I am not sure. Anyway I backed off the pressure and have not had a problem since. Adjust it with your test cut you just want a light score on the carrier....
 
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Old October 9th, 2009 Oct 9, 2009 7:05:39 AM -   #8 (permalink)
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Default Re: GX-24 stops cutting

I am using the cut studio on a Mac. I will try the suggestions and let you all know what happens. Thanks a bunch!
 
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