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Discuss the various aspects of heat pressed vinyl transfers. Popular and new types of vinyl media, suppliers, vinyl cutters /plotters, press times, quality, how to instructions and more can be found in this heat press sub forum.

Roland GX-24 Camm-1 Cutting issues



 
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Old July 2nd, 2009 Jul 2, 2009 3:22:11 PM -   #1 (permalink)
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Default Roland GX-24 Camm-1 Cutting issues

I am having troubles with my Roland GX-24. I have replaced the blade and cutting strip and it still is cuting in certain places with a dash cutting line. I am able to weed the vinyl but I can feel it when I am weeding heat transfer material the skipping edges. It does it in various places. SOmetimes on curves and also straight lines. I have oiled the blade holder and replaced it as well. I have talked with ROlands tech support but no luck and was told I would have to send it in to have it looked at. I use my cutter on a daily basis and can not afford the down time to ship it to Roland but If I must I must. Hear is a picture for you folks to look at and see if anyone knows a fix..maybe settings????

Please help any info...thanks!!
Attached Images
File Type: jpg cut1.jpg (313.9 KB, 28 views)
File Type: jpg cut2.jpg (308.4 KB, 27 views)
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Old July 2nd, 2009 Jul 2, 2009 3:29:19 PM -   #2 (permalink)
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Default Re: Roland GX-24 Camm-1 Cutting issues

It looks like for some reason it is not recognizing the solid lines as solid. When you look at the graphic in wire frame do all the lines look solid? It sure looks like it cutting dashed lines that are all equally spaced, which tells me its a graphics problem, not a cutter problem. Do all graphics come out this way?
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Old July 2nd, 2009 Jul 2, 2009 3:50:54 PM -   #3 (permalink)
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Default Re: Roland GX-24 Camm-1 Cutting issues

Yes all graphics including the test (cut circle square)
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Old July 2nd, 2009 Jul 2, 2009 4:55:04 PM -   #4 (permalink)
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Default Re: Roland GX-24 Camm-1 Cutting issues

I wonder if there is some kind of error in your cutting software. Have you tried removing everything and trying to do a clean install? Sometimes softwares can get an error and it takes doing a clean install to fix it. I would try totally deleting it from your system and reinstalling it and see if that helps.
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Old July 2nd, 2009 Jul 2, 2009 6:03:44 PM -   #5 (permalink)
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Default Re: Roland GX-24 Camm-1 Cutting issues

Ok I will try that. I have many files that I will have to save then I will try to uninstall and reinstall. Cross my fingers...

Thanks!!
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Old July 2nd, 2009 Jul 2, 2009 7:08:15 PM -   #6 (permalink)
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Default Re: Roland GX-24 Camm-1 Cutting issues

You need a new blade holder. I just had this issue in our demo room - replaced the blade holder and all is well. You can try cleaning your blade holder to make sure the blade is turning as it should. Scrap vinyl, adhesive etc. can effect the way the blade turns if its inside the holder.
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Old July 2nd, 2009 Jul 2, 2009 7:35:09 PM -   #7 (permalink)
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Default Re: Roland GX-24 Camm-1 Cutting issues

Thanks Folks...I uninstalled the driver and software and reinstalled. Looks a little better. However I am still noticing in some areas it still is having that skip issue. I bought a new blade holder not to long ago along with cutting strip and blade but at different times. Not sure if installing them at different times one had to do with the other. I am awaiting a new cutting strip and just purchased a new blade. I will install these at the same time and hopefully that works. if not I will purchase another blade holder and see if replacing all three at the same time works out..

Josh how often do you replace your blade holder?

I have had my cutter for a year and I am on my second blade holder as Roland suggested I buy a new one but when I did I still had the
skipping problem. (STUMPED)

I use my cutter amazingly just about every day for a job...I still get by but I would like to get everything situated. someone at one point said that maybe the machine was set to pen?? How would I know and correct it if so??

Once again thanks!!!
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Old July 2nd, 2009 Jul 2, 2009 7:38:50 PM -   #8 (permalink)
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Default Re: Roland GX-24 Camm-1 Cutting issues

I really think its a blade holder issue. If you bought it from us, we'll send you a blade holder to try to see if it works. 3rd time may be the charm

Do you have the little metal pin in the holder? The pen force just needs to be at "0", never adjust that. I've had the same cutter in the demo room for about a year and just had to replace the blade holder. We do a lot of sample cutting on it. You shouldn;t really have to replace it that often, but I've been running into this issue lately and its been the fix.
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Old July 2nd, 2009 Jul 2, 2009 8:02:15 PM -   #9 (permalink)
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Default Re: Roland GX-24 Camm-1 Cutting issues

Yes I bought the blade holder from imprintables wherehouse. How would I go about getting the new blade holder??? I do have the metal pin in the holder and pen force set to 0

Thanks
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Old July 2nd, 2009 Jul 2, 2009 8:06:24 PM -   #10 (permalink)
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Default Re: Roland GX-24 Camm-1 Cutting issues

Quote:
Originally Posted by vipgraphx
Yes I bought the blade holder from imprintables wherehouse. How would I go about getting the new blade holder??? I do have the metal pin in the holder and pen force set to 0

Thanks
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Old July 2nd, 2009 Jul 2, 2009 8:14:44 PM -   #11 (permalink)
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Default Re: Roland GX-24 Camm-1 Cutting issues

thanks so much!!!

Hope it works *)

Rich
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Old July 2nd, 2009 Jul 2, 2009 10:31:33 PM -   #12 (permalink)
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Default Re: Roland GX-24 Camm-1 Cutting issues

Where is the best place to get the replacement strip and how often do you need to replace it?
 
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Old July 3rd, 2009 Jul 3, 2009 1:14:08 AM -   #13 (permalink)
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Default Re: Roland GX-24 Camm-1 Cutting issues

I get my stuff from imprintables wherehouse and sometimes coastal business supplies..Both have had great customer service..I have replaced mine twice going on the third one in a year. When you start to see grooves in your strip its good indication that its time.
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Old July 3rd, 2009 Jul 3, 2009 4:23:36 AM -   #14 (permalink)
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Default Re: Roland GX-24 Camm-1 Cutting issues

Rich does it happen on all vinyl or just certain ones. I was using foil the other day and got the exact thing you have, it turned out I was not using enough force and I set it too fast so the blade was 'bouncing' along on longer lines. I increased the force and slowed it right down, perfect cut!
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Old July 3rd, 2009 Jul 3, 2009 9:09:10 AM -   #15 (permalink)
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Default Re: Roland GX-24 Camm-1 Cutting issues

My speed is set at 20, and I mostly cut Eco film

is that the correct speed? How do you adjust speed?
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