smoof

I am using my GX-24 to cut dark color inkjet transfer paper for the first time. My first attempts (with my sample pack) were all the same as the cutting began in the right place but immediately fell of track cutting only a shape somewhat similar to what I provided.

After speaking to a few people at Imprintables Warehouse I updated my software but had to wait for more dark paper to arrive. I now have the paper and have the same results...

I notice that when I insert the paper and hit sheet it reads and goes to the starting point. When I begin the cutting process it reads the first to marks immediately but goes way below the 3rd mark before it finally moves up to the mark, reads it and begins cutting. Again, it starts in the right spot to begin with but goes off the line ASAP.

Any ideas? I am following the two tutorials they have online without missing anything. My very uneducated guess is that it it is somehow printing the marks in the wrong area???

Any suggestions will be appreciated since I had hoped to work on these all weekend and now I can't make a "help" call till Monday

 

Reply With Quote

Dave@SGS

Hello,

Here are a few things to try:

1. Make sure the transfer paper is aligned as straight as possible. Use the alignment grooves as guides.

2. Position the pinch rollers so the outer edges of the rollers are even with the edges of the paper.

3. Make sure the paper is inserted properly. The side with the 2 registration marks should face you and the single mark should be towards the back.

Did you move the image on the CutStudio screen after the print & cut feature was activated? If so, try starting over and do not add the registration marks to the design until the image is positioned in the desired spot in the CutStudio workspace.

The positioning of the registration marks can also be adjusted under the "Print Settings" which can be found under the File menu.

Hope that helps,

__________________
David Lawrence
Specialty Graphics Supply Inc. 1-888-330-6172

 

Reply With Quote

alm_limited

I had the same issue when I first tried to print and cut with cut studio. What fixed it for me was to go into printing setup and make sure the the "fine adjustment" box was checked. Once I did this the cutter found the third registration mark and cut nearly perfectly.

Hope this works for you.
Mark B.

 

Reply With Quote