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Craftmate (et al) 330 Help for Newbie?



 
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Old December 21st, 2008 Dec 21, 2008 6:40:03 AM -   #1 (permalink)
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Default Craftmate (et al) 330 Help for Newbie?

Hi all:
I've just set up a 'Craftmate' 330 A3 plotter/cutter. This is also know as the CUTOK DC330 and probably some other names. The constant is the '330' bit.

Am using CUTOK v.2 software to both print and cut the design (which are test designs from the software package itself).

My problem is registration. Even though I use the laser alignment feature to make sure the page is level and starting at the correct point, the unit always cuts about an inch or so too low. I.e., an inch or so beneath the printed image.

Also (and I'm not sure if this is wrong or not), the laser overshoots the left-hand registration mark (a straight line) and so I am aligning by using the grid lines on the carrier as a reference - make sense? lol.

Anyways, I don't have a user manual for the cutter and can't find one. Anyone here have a similar machine/software and have any ideas as to what I might be doing wrong? All help/suggestions gratefully received.
Thanks in advance and cheers!

Last edited by dog1; December 21st, 2008 at 06:46 AM.
 
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Old December 23rd, 2008 Dec 23, 2008 3:01:16 AM -   #2 (permalink)
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Default Re: Craftmate (et al) 330 Help for Newbie?

If you purchased it from the company that sells the CraftMate (www.craftmate.co.uk) you would get support for this and other questions, I guess that is not so?

You can still get help from them though by buying the support package on the website.

Also there is another low cost cutter on the market called the Black Cat Cougar that does print and cut.
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Old January 28th, 2009 Jan 28, 2009 7:51:11 AM -   #3 (permalink)
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Default Re: Craftmate (et al) 330 Help for Newbie?

I have the same problem in using CUTOK DC330 aka CRAFTMATE A3 330.
I cant configure the right allignment when printing and cutting.I tried to adjust the setting.It works for a while but still as a millimeter difference.Can someonne help us about this matter?Please
 
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Old May 4th, 2009 May 4, 2009 7:50:30 AM -   #4 (permalink)
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Default Re: Craftmate (et al) 330 Help for Newbie?

same problem here
 
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Old July 20th, 2009 Jul 20, 2009 9:33:25 AM -   #5 (permalink)
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Default Re: Craftmate (et al) 330 Help for Newbie?

Hello

I managed to solve that problem
Only cut with corel draw, and before cut, I go to the layout tab, and change the first item do costum.

Then [after a dozen tries] I found the correct X and Y value for the position setup.

As I have the Portuguese corel, I don't now the exact names for the setup, but later I can post some pictures and values if you want.

Now it is working fine. Although, I can only do contour cutting. All the other attempts to cut more complex thing here a disappointed disaster.

I still don't know if it is driver issue ou just a hardware malfunction.

Regards

Pedro
 
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