Hello everybody I recently purchased an Eduracut Plus vinyl cutter from SignWarehouse.com, I took advantage of their $400 dollar discount, I basically payed for the 2nd package and got the 4th which included some vinyl films, transfer tapes, 7 clip art cd's and most importantly the main reason I bought it.. the software, LXi Master Plus v8.5 which is basically a rebranded FlexiSign.
My main question is does anybody on this forum own this particular plotter because I really need help setting it up. I'm kinda lost at this point. I already installed the software, connected it to my Laptop with the USB Serial and got the plotter all hooked up and ready and I'm trying to make a test cut but on the VE LXi Master Plus plotting menu on the very top where it says Job and Status, under status it says "Cannot open port."

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The plotter didn't come with a manual and the support section on the Sign Warehouse website isn't very helpful.
If anybody that owns this plotter or has had a previous experience with it in the past could enlighten me I would really appreciate it.