Discuss the various aspects of heat pressed vinyl transfers. Popular and new types of vinyl media, suppliers, vinyl cutters /plotters, press times, quality, how to instructions and more can be found in this heat press sub forum.
Okay so i finally got a response from them but i need more help and havent recieved another response from them and i need an answer asap so i hope you can help.
I have a CTN630.
Ken's response to my question was:
[FONT='Verdana','sans-serif']There is a lip on the front of the cutter that the material catches on sometimes, and this would cause it to fold or bend while cutting. Most just put a piece of vinyl over the lip, or electrical tape.
Do you have a Serial connection available on your computer to try instead of USB? Most have found that it is a more stable connection.
Ken Imes
Lead Technical Support
USCutter
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[FONT='Verdana','sans-serif']First off, what does he mean by lip? I can't seem to figure this out even looking in the manual.[/font]
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[FONT='Verdana','sans-serif']Second what do i do if i don't have serial connection?[/font]
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[FONT='Verdana','sans-serif']Thanks!
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No I don't, sorry I don't own one of them. I have a refine series.
Your cutter is working just quits communicating with your computer and you have to keep rebooting your computer?
well i have to cancel it when using signblazer since the status bar will go half way and won't connect. I unplug and plug in the usb and also turn on and off the cutter.
Its pathetic how i should have to pay extra, they'll be hearing from me.
I also have the problem of my vinyl folding up while cutting. so ken said to put electrical tape over the lip which he says does that.
Sorry I always used serial connection since these machines are "dummie machines" and can only recieve commands and don't give commands, I have heard alot of people having problems with USB connections.
You could always get a USB to serial adaptor too, should be able to get one of them at any major electronics store.
Sorry I always used serial connection since these machines are "dummie machines" and can only recieve commands and don't give commands, I have heard alot of people having problems with USB connections.
You could always get a USB to serial adaptor too, should be able to get one of them at any major electronics store.
Why are you sorry! You're helping me more than anyone else has! haha. Yeah its lame but thanks for the help!
On the PCut series cutters, there is a little lip or groove on the front of the machine, which I think was put there so you could advance the material, then cut it off with an Xacto knife because the unit does not do it automatically for you. Problem is, most vinyl comes on a roll, and it is bowed perfectly to catch in that groove when fed far enough forward. If it does catch in the groove, it waill cause the material to bow up and possibly ruin the cut project.
On the PCut series cutters, there is a little lip or groove on the front of the machine, which I think was put there so you could advance the material, then cut it off with an Xacto knife because the unit does not do it automatically for you. Problem is, most vinyl comes on a roll, and it is bowed perfectly to catch in that groove when fed far enough forward. If it does catch in the groove, it waill cause the material to bow up and possibly ruin the cut project.
serial port is the most stable connection, it' not just with the pcut but other usb powered device can become unstable too. it really bothers me when a person starts to incriminate things without giving it a chance being that u have tried everything before pointing the finger.
serial port is the most stable connection, it' not just with the pcut but other usb powered device can become unstable too. it really bothers me when a person starts to incriminate things without giving it a chance being that u have tried everything before pointing the finger.
This is true, the Serial connection is a more stable connection on any Windows machine, and with any cutter for that matter. It does not use USB drivers and there are less variables in what could be causing a conflict.
Some users only have USB connections, and I will do what I can to try and figure out what may be causing your fits.
US Cutter help! ASAP 
Re: US Cutter help! ASAP 
