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jlgill · April 23rd, 2008

I recently downloaded the most recent version of the Robomaster software, v. 4.0, for my CC 100 so I could take advantage of the autotrace feature.

However I am getting an error trying to autotrace a .pcx and/or pcx image.

I import the file. Then Edit>Get Outline. However, I am getting the following error "Outline Module Startup Failure".

Does anyone have any ideas for solving this problem.

Thanks in advance.

jlgill · April 25th, 2008

I still haven't been able to figure out the problem with v. 4.0.

After LOTS of searching, I was able to find a link to v. 2.4 online. I downloaded and installed it. I did not get any errors when running the autotrace function.

Looks like it's version 2.4 for me which is no problem. All I really wanted RoboMaster for wasfor the autotrace.

CuttingEdge · April 28th, 2008

While I'm not familar with pcx format, I can't help but think that format incompatability is the cause of error. Have you tried version 4.0 with a jpg or bmp ?

jlgill · April 28th, 2008

The outline function only seems to work with raster images. I did try a .bmp and still had the same issue.

2.4 works just fine.

CuttingEdge · April 29th, 2008

I wonder if it could be either a conflict issue with other installed software or insufficient memory.

As I am able to successfully outline a 5 MB bmp using version 4.0.

Nelia · May 14th, 2008

There's a problem with the v...4.0 if you removed 2.4. Version 4 installs in the same directory as 2.4 and if you have 2.4 installed, you will get the autotrace ok. If you no longer have version 2.4, you can contact the technical support of Graphtec at [email address]