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Help :( Craft robo - newbie :P



 
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Old March 20th, 2008 Mar 20, 2008 7:37:59 AM -   #1 (permalink)
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Default Help :( Craft robo - newbie :P

ok so i got a craft robo just to test the water..


and boy do i not know how to swim.
to cut a long story short. it was delivered at 9am this morning.

I'm about 5 minutes away for packaging it back up and sending it back.

this whole thing with the registration marks is driving my nuts. i'm doing everything by the book. i'm letting it search for the marks , setting them up manually.

Help! before i kill again!
 
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Old March 20th, 2008 Mar 20, 2008 8:21:10 AM -   #2 (permalink)
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Default Re: Help :( Craft robo - newbie :P

Hi Joe,

What program are you using to palce your registration marks and to cut?

Are you using ROBO Master Pro?

Also, what issues are you having? Are you getting mark read errors?

Make sure that you're using Graphtec registration marks, and not common reg marks as in Illustrator or CorelDRAW. They need to be specific to your Graphtec.

Also, your reg marks need to be COMPLETELY outside of your pinch rollers (the little rollers that hold your sheet in your plotter), and also cannot be too close to the front and back edges of your page, especially the back. What I would do is open ROBO Master Pro and choose to use registration marks. Then add your design WITHIN those marks. This limits the size of your design, but if your design is even slightly outside of your reg marks, or your marks are too close to the edges of your sheet, you'll have problems.

In other words, for the most part, do not adjust your reg marks in ROBO Master Pro for the page size you're using.

I'm not entirely familiar with the CR CC200-20, but I do have a CE5000-60 and do plenty of contour cutting. You can contact me by PM to pick my brain if you'd like.

It takes a little time to learn everything, so don't give up yet...
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Old March 20th, 2008 Mar 20, 2008 8:29:33 AM -   #3 (permalink)
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Default Re: Help :( Craft robo - newbie :P

its a CC200-20 and yup using the robo master program which is also doing the reg marks.

basicly whever its search for reg marks. or i manually enter them its a constand reading failure everytime usually a 208 error.

the thing that is most annoying is that.. basicly this optical eye cutter is as good as a regular vinyl cutter which i could have got one 3 times the width for the price i paid. i understand its not a simple plug and play but it should not be taking this long.
 
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Old March 20th, 2008 Mar 20, 2008 8:36:29 AM -   #4 (permalink)
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Default Re: Help :( Craft robo - newbie :P

I was helping someone recently with their CR Pro, and I'd all but given up on that machine. But it turned out that the problem he was having I didn't understand fully, but with a little help from his distributor (Specialty), he was up and running, and he's now a pro at it.

Have you read the ROBO Master Pro help files? Especially the parts on contour cutting? I apologize for mentioning this if you have.

The other thing you could do is call your distributor. They will have more experience helping people through this difficult time when you first get your plotter.

I wish I could help more. I just don't know enough about this particular machine.

Just MAKE SURE you follow everything I mentioned above. Anything out of order with any of those points will give you read errors.
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Old March 20th, 2008 Mar 20, 2008 8:43:16 AM -   #5 (permalink)
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Default Re: Help :( Craft robo - newbie :P

i'll admit i haven't read about the contour cutting... simply because it won't even get to the cutting part. these damned reg marks never register.

when i called Graphteh here in the UK the guy walked me through everything step by step... and still failure on reading. he said it sounded faulty and had never heard of it before... however when i searched the board this clearly ain't no one off incedent.

the person i bought it from ( on ebay) does offer tech support and is legit.

i do appericate the help even if you know little of this machine. you certainly know more than Graphtec. i'm gonna give this thing will after the easter holidays if nothings sorted by then i'm gonna get a refund and just get the 800mm vinyl cutter i saw
 
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Old March 20th, 2008 Mar 20, 2008 8:49:29 AM -   #6 (permalink)
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Default Re: Help :( Craft robo - newbie :P

I totally understand your frustration.

It sounds to be that contour cutting on a CR CC200-20 is far more complicated than it should be, and at that price point, people expect it to be even easier. I know I'd expect that.

I'm considering buying one of these machines so I can learn more about them and help people out if I can find a solution.

Who knows...if you read the help file you may come up with something that neither I nor the Graphtec tech thought of. Read the part on setting up registration marks and your artwork. I'll take a look, too, and see if there anything else that I should point out.
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Old March 20th, 2008 Mar 20, 2008 8:53:30 AM -   #7 (permalink)
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Default Re: Help :( Craft robo - newbie :P

Thanks much appericated!
 
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Old March 20th, 2008 Mar 20, 2008 10:09:49 AM -   #8 (permalink)
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Default Re: Help :( Craft robo - newbie :P

I'm not seeing much other than I've mentioned, except for not having anything printed within the registration mark area. You can see the banned areas in ROBO Master Pro as shaded boxes around the reg marks.

I'll keep checking.
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Old March 20th, 2008 Mar 20, 2008 10:15:56 AM -   #9 (permalink)
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Default Re: Help :( Craft robo - newbie :P

the sad part is that i've wasted an entire days work and i will be letting graphtec know this.
for what should ahve been a generally normal set up with only a few minor hicups has turned into a nightmare. i have a big job coming up and was hoping this would help. now i'm gonna ahve to cut all the prints by hand

also. the Graphtec website has No FAQ section even though its listed as having one. the site they pointed me to Crafty Club is a compelete waste of time. theres no actual support. just a few questions on it with worse answers than the "Help manual" that came with this thing.

If the replacement gives me trouble as well i'm gonna add Graphtec to my black list.

i'm just so angry and fustrated right now.

I really do appericate your help but i think i'm done.

and to anyone else out there DO NOT BUY the cc200-20 craft robo. Worse idea since germany invaded poland.
 
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Old March 20th, 2008 Mar 20, 2008 11:56:11 AM -   #10 (permalink)
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Default Re: Help :( Craft robo - newbie :P

You have to make sure the registration marks are far from the back edge.

It's a little insane. I had to give an inch from the front, an inch on botch sides and then about 3" in the back before having the registration marks.

The back one is the biggest concern. I am not sure what the 20 looks like compared to my CR Pro... But the reason for all the distance was so the rollers have a good nice hold on it in order for the reader to actually read the marks.

My CR PRo would shine the red light directly ON the registration mark but would act like itt wasnt reading it and it would error out. I had to give more room between the back edge of the paper and the two back registration marks.

I just repeated myself like 6 times but thats only because I dont know how to really sai it. Maybe I will make a diagram.
 
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Old March 20th, 2008 Mar 20, 2008 12:06:12 PM -   #11 (permalink)
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Default Re: Help :( Craft robo - newbie :P

I think you said you use Corel...

I use illustrator.. You dont want it to make the registration marks for you... In Illustrator I draw a rectangle around my art, and then go to FILE > REGISTRATION MARKS > and then I madke sure "make registration marks out of rectangle" or whatever it is, is checked. That way it will make the corners of the box YOU drew into the registration marks.. Instead of it choosing on its own where it will place those.
 
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Old March 20th, 2008 Mar 20, 2008 12:16:47 PM -   #12 (permalink)
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Old March 20th, 2008 Mar 20, 2008 12:20:55 PM -   #13 (permalink)
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Default Re: Help :( Craft robo - newbie :P

I got really pissed at my Craft Robo Pro... I was ready to saw the thing in half.

On thing that really saved me was the whole distance from the back of the paper..

Another thing... I always have to use the same USB port when I plug in the graphtec. Keep that in mind. "Cannot open port" error... Will mean you plugged into the wrong USB.

Anyways... give a lot more distance from the registration marks to the edge of the paper.. especially the back... See if this helps. I hope it does.
 
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Old March 20th, 2008 Mar 20, 2008 12:23:49 PM -   #14 (permalink)
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Default Re: Help :( Craft robo - newbie :P

Careful Joe, you're getting dangerously close to invoking Goodwin's Law.

I suggest you take a DEEP breath. It's not the end of the world.

Unless the cutter is obviously damaged, it's likely that something is just misconfigured. In order to help you, you need to provide us with some information:

1. What os are you using?
2. What's the HPGL setting on the plotter?
3. Can you CUT with it at all (without registration marks)?
4. Have you read ALL the documentation?
5. Have you visited Graphtec America: Cutting Plotters, Vinyl Cutters, InkJet Printers, Wide Format Image Scanners, Data Loggers, Acquisition platforms, Electronic Testing Instruments, Craft Robo and checked out the tutorials?
6. Did you read this thread?
7. What software (and version) are you using to do the cutting?
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Old March 20th, 2008 Mar 20, 2008 12:23:50 PM -   #15 (permalink)
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Default Re: Help :( Craft robo - newbie :P

[quote=AdamnSmith;256788]I had to give an inch from the front, an inch on botch sides and then about 3" in the back before having the registration marks.

i turned out the lights to see the red light and excatly where it is. and the marks do need to be in Alot more.

Adam : if i get what you're saying which i totally agree on, would give me 7" x 6.25" aprox printing/cutting surface : /
 
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