Ours came and we tried to move it into the shop. There was no way we could move it (this was just our SP300)!!
Our tech came just a couple of days after and got us up running in no time at all. Make sure you read up on those links I sent you. Learn as much as you can before the training, that way you will know what questions to ask.
Imprintables' customer service is awesome. I have no doubt you are in good hands.
Eric
