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Hi there
I just got a plotter and Installed it. I spent about 5 hours trying to get something cut with it but no luck.
Ok you will say "We told you". I see it coming.
I got this US Cutter Refine MH 721 with SignCut software. The plotter cuts the test square, but I cant cut anything a design. I try to open an EPS I made but I cant, then I wrote something in the program and tried to cut it but nothing happens. I think it is a comunnication problem, but I cant figure it out. I read the (not so good, not so specific) manual and I have done everything but cant get to get it working.
Signcut seems to be such a basic cheapo software (correct me if Im wrong).
Do anyone of you use SignCut? Have you ever had this same problem? How did you fix it? What can posibbly be wrong (other than I didnt buy the Roland)
Thank you
I use Artcut and With mine I have to have the design selected(which means take the pointer and click on design and it puts a red box around it) then i send it to the plotter, not sure if that helps hope so.
Brenda
[quote=Titere Wear;140018]Hi there
I just got a plotter and Installed it. I spent about 5 hours trying to get something cut with it but no luck.
Ok you will say "We told you". I see it coming.
I got this US Cutter Refine MH 721 with SignCut software. The plotter cuts the test square, but I cant cut anything a design. I try to open an EPS I made but I cant, then I wrote something in the program and tried to cut it but nothing happens. I think it is a comunnication problem, but I cant figure it out. I read the (not so good, not so specific) manual and I have done everything but cant get to get it working.
Signcut seems to be such a basic cheapo software (correct me if Im wrong).
Do anyone of you use SignCut? Have you ever had this same problem? How did you fix it? What can posibbly be wrong (other than I didnt buy the Roland)
Hi there
I just got a plotter and Installed it. I spent about 5 hours trying to get something cut with it but no luck.
Ok you will say "We told you". I see it coming.
I got this US Cutter Refine MH 721 with SignCut software. The plotter cuts the test square, but I cant cut anything a design. I try to open an EPS I made but I cant, then I wrote something in the program and tried to cut it but nothing happens. I think it is a comunnication problem, but I cant figure it out. I read the (not so good, not so specific) manual and I have done everything but cant get to get it working.
Signcut seems to be such a basic cheapo software (correct me if Im wrong).
Do anyone of you use SignCut? Have you ever had this same problem? How did you fix it? What can posibbly be wrong (other than I didnt buy the Roland)
Thank you
I feel your pain brotha. The transition to the signcut software is kind of a user-self-training course as there is little information available in the manual or on their site. However, once you get rolling you'll love the program.
What program are you using to design your .eps? If you have a current version of Corel or of Illustrator you can import it directly from the program. Right now I'm using Illustrator 10 and don't have that option. I found that if you fill the object you can actually import the .eps directly and it will open the .eps just fine.
Example 1- my design in Illustrator. Yellow portion is the outline layer 1... Black is layer 2... white will be weeded out and show layer 1.
Example 2- That image imported to Sign Cut. On the right it shows The three color layers that I used in my .eps Design.
Example 3- Pics of Finished Product.
Example 4- Product in use.
The US Cutter is an awesome cutter. Just figure out that program and you'll be in business brotha. I just recently started using the US Cutter and it's working great for me.
Post if you have any probs... I'm learning as I go but I'm making a lot of things with the cutter and Sign Cut. Make sure to try your options with bitmaps if you need something urgent.
Are you sure it is using the right port.. That's the problem I had with mine. Check your hardware and be sure that both the computer and the cutter are on the right com port.
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Im Using Freehand MX. I just save an EPS as I usually do, then go to Signcut and hit open, but I dont see an Image. About the port thing I am almost sure Im doing it right. I will try again though, Ill do right away and will post back any result.
What else can be wrong? What else can I do?
what port are you using ?
USB , serial or lpt ?
If usb make sure you installed the usb file from the uscutter site.
In device manager see if you have a com3 installed for the PORTS. That is what it uses for the usb connection.
Personally I found the program to be hard to use so I went with SignGo. Like it much better.
what port are you using ?
USB , serial or lpt ?
If usb make sure you installed the usb file from the uscutter site.
In device manager see if you have a com3 installed for the PORTS. That is what it uses for the usb connection.
Personally I found the program to be hard to use so I went with SignGo. Like it much better.
Good Luck
Mark
HI Freebird
I downloaded the usb driver and installed it. It says it was successful but I cant stil do a thing. I attached pics of my plotter's settings and my device manager so you can see.
BRENDA
What tool do u use to select the design and meke it look red?
Thanx
Its the pointer on the tools bar on the left side of my program looks like the mouse pointer. I can click on the design or I can left click and hold down mouse button and draw the box around it.Then go to my plotter button and cut,but if I don't have it selected it and go to plotter nothing is there.Hope this helps.
Quote:
Originally Posted by Titere Wear
HI Freebird
I downloaded the usb driver and installed it. It says it was successful but I cant stil do a thing. I attached pics of my plotter's settings and my device manager so you can see.
Its the pointer on the tools bar on the left side of my program looks like the mouse pointer. I can click on the design or I can left click and hold down mouse button and draw the box around it.Then go to my plotter button and cut,but if I don't have it selected it and go to plotter nothing is there.Hope this helps.
BRENDA
What tool do u use to select the design and meke it look red?
Thanx
Its the pointer on the tools bar on the left side of my program looks like the mouse pointer. I can click on the design or I can left click and hold down mouse button and draw the box around it.Then go to my plotter button and cut,but if I don't have it selected it and go to plotter nothing is there.Hope this helps.
Hi I have a copam not refine but, what kind of usb connector are you using the one that came with the machine? If so throw it away, go to the store and get you a good one, end of problem there ,also what program are you designing in? I use corel draw x3 talks to signcut everytime, my main problem was the usb connector, after I got a good one I have had no problems.
Joe
It appears that your not installed properly.
You only show the LPT1 not the com port3.
Look at the pics again. YOur cutter is set for com3 but you don't have it in the device manager.
See my attached pic. Says usb serial com port 3. So if your hooked thru the usb then while the software may have installed properly you have another issue.
Are you hooked thru a USB hub or directly to the computer ?
If a usb hub put it directly to the computer.
If to the computer do you have any other usb devices hooked up ?
If so unplug them all reboot and only have the cutter plugged in.
If plugged into the usb ports in front of computer try usb plugs in back. And vice versa.
And lastly are your usb ports 2.0.
if joe has the usb connector that came with the unit ,that is I think the problem, mine showed up the same way, its a cheap usb device so it will show up like that but no further data, so I uninstalled it went down to best buy bought a microsoft compatiable usb connector, installed it, i just assigned another com port, made shure the program was set to new com port and bingo, I think the supplied usb device from china does not speak english.
This is a discussion about Problems with Signcut and USCutter Plotter that was posted in the Vinyl Cutters (Plotters) and Transfers section of the forums.
Problems with Signcut and USCutter Plotter 
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Hope you solve it soon
