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Discussion, tips, pictures, reviews and peer to peer support for current and future Polyprint TexJet DTG owners.

[TEXJET] Information about TEXJET dtg printers



 
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Old September 4th, 2009 Sep 4, 2009 11:44:57 AM -   #1 (permalink)
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Default Information about TEXJET dtg printers

I will be happy to give information about the TEXJET dtg printers to any of you interested.
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Old November 1st, 2009 Nov 1, 2009 10:38:39 AM -   #2 (permalink)
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Default Re: Information about TEXJET dtg printers

Great....nice to know I'm not the only owner of a Texjet and that there's someone to consult with in the case an unexpected problem pops up! I am quite happy with my Texjet....you?
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Old November 1st, 2009 Nov 1, 2009 11:00:07 AM -   #3 (permalink)
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Default Re: Information about TEXJET dtg printers

Hi Linda.
I am also happy with the TEXJET pritners since i work for Polyprint, the manufacturer!
Of course you are not the only one, but one of more than 500 users that use the TEXJET printers so far.
You can find soon useful information and updates on our new website www.texjetprinter.com .
In any case, you can rely on our help and support.
 
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Old November 1st, 2009 Nov 1, 2009 12:20:56 PM -   #4 (permalink)
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Default Re: Information about TEXJET dtg printers

It's a small world after all! I had fantastic technician Dimitris (Greece) work on my software setup a week or so ago and since then no problems with errors. I love my Texjet and other than the Serv Error that kept rearing it's ugly head I have not had any serious problems. I feel it's great value for money comparing to others available on the market here is South Africa. I have visited the new web but feel that there is not enough technical information or prices on consumables available for users....but I guess it will be addressed in the near future. I've heard that you must NEVER upgrade the firmware on your printer, is that right? Also how do I update my RIP software.
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Old November 29th, 2009 Nov 29, 2009 8:21:06 PM -   #5 (permalink)
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Default printers

hi my is cory i was wondering if i can used a big office type printer to my artwork on it www.imagistics.com/cm4530 could any one go to this site and look at this printer and let me if i can used the transfer paper in this type of printer its laser and it printer up a 11x17 paper size
 
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Old November 30th, 2009 Nov 30, 2009 10:19:20 PM -   #6 (permalink)
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Default Re: Information about TEXJET dtg printers

hy george b
i m new texjet user and i m not fully satisfied with suport manuals i have i can t resolve tsues i have with my machine, maybe this is becase i m beginer.
tell me is it normal to go trough non geniune cartridge setup every time i turn machine on ?
why when i chosse from software to print 2 or more copies of the same job they are not printed in the same place second copy is printed around 10 cm beyond printing place?
and is it normal to get message no maintance tank when platen moves to front?
is there any beter manual for machine to download and what about those function combinations i m awere only on combination function+2 for printing white layer
what are function+ 3 and +4 for? this isn t explain in manual
enough for today
 
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Old December 5th, 2009 Dec 5, 2009 4:49:54 AM -   #7 (permalink)
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Default Re: Information about TEXJET dtg printers

Hi. We also received your email. Our support team will contact you shortly.
Please inform where did you buy the printer from?
 
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Old December 6th, 2009 Dec 6, 2009 11:20:05 AM -   #8 (permalink)
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Default Re: Information about TEXJET dtg printers

thank for the reply george but i found out that i can use it but trying the black to print out darker than it printing
 
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Old March 23rd, 2010 Mar 23, 2010 3:05:31 PM -   #9 (permalink)
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Default Re: Information about TEXJET dtg printers

Greetings! We recently purchased our Texjet here in Sweden. Not 100% fully satisfied just yet but getting there. We are having a great deal of problems getting supplies from our dealers due to the strike in Greece and wondered if there was other places to purchase necessary supplies?
 
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Old April 8th, 2010 Apr 8, 2010 12:50:04 PM -   #10 (permalink)
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Default Re: Information about TEXJET dtg printers

Hi George B.
I'm so interested in starting my own business printing textile and I liked the TEXJET, I'm in Mexico and I can't find any distributor here, Is there any distributor in USA that I can contact?
Thanks.
Caesar E.
 
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Old April 13th, 2010 Apr 13, 2010 1:17:04 PM -   #11 (permalink)
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Default Re: Information about TEXJET dtg printers

Hi Caesar.
We will appoint our new TEXJET distributor for USA in the next couple of months.
 
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Old June 13th, 2010 Jun 13, 2010 2:19:51 AM -   #12 (permalink)
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Question Re: Information about TEXJET dtg printers

Quote:
Originally Posted by George B
I will be happy to give information about the TEXJET dtg printers to any of you interested.
We are having problems with our TexJet that prints red instead of blue Do you have any suggestions what the problem might be? Nothing is clogged or anything, it seems to be a computer-technical problem!?! Thankful for help!
 
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Old June 14th, 2010 Jun 14, 2010 3:23:57 AM -   #13 (permalink)
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Default Re: Information about TEXJET dtg printers

http://www.ermou6.gr

Hi!!
I've been using the TEXJET printer for over a year(T-shirt printing shop in the center of Athens,Greece) and I'm very happy with it and with the customer and technical support of Polyprint crew in Thessaloniki!!

cheers!!!
 
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Old June 14th, 2010 Jun 14, 2010 7:05:10 AM -   #14 (permalink)
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Default Re: Information about TEXJET dtg printers

Quote:
Originally Posted by TexJet
We are having problems with our TexJet that prints red instead of blue Do you have any suggestions what the problem might be? Nothing is clogged or anything, it seems to be a computer-technical problem!?! Thankful for help!
Have you checked your humidty?? As we have had similar problems (not all color related such as this) some of them were fixed simply by getting our humidty in the room the printer is in to be 40-50%. Even though it may seem nothing is clogged it could mearly be a flow problem caused by humidity
 
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Old June 14th, 2010 Jun 14, 2010 7:06:35 AM -   #15 (permalink)
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Default Re: Information about TEXJET dtg printers

We love the machine and even though we have had difficulties with our printer (and dealer here) we have gotten OUTSTANDING help from George and the employees in Greece!
 
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