Discuss the various t-shirt fulfillment services in this general fulfillment forum. Newer companies like RedBubble, etc can be discussed in this main forum.
Companies that have been around 2+ years (CafePress.com, Zazzle.com, Spreadshirt.com, PrintMojo.com, PrintFection, etc), may have their own separate subforums below (as demand permits).
I recently set up an order with taglesstheads.com and was just curious if anyone has used their printing services. They have had great customer service this far, but I don't have the money for the order yet so it might be a while before I find out the quality of printing.
just checked out the site.....i've been looking for a place like this...thank you very much for the heads up...just requested a price quote...i will post again soon with an update!!
I got my order about 2 weeks after I placed it. They have great customer service and quality printing, as well as a good selection of t-shirts...here is the finished product:
The do both direct to garment and screen printing. I'm not positive about providing your own shirts, but I think they do. They also do business cards/flyers as well as custom tag printing. My first order of screen printed shirts from them was of 30 and I received them less than 15 days after I placed the order.
Their customer service is great..I sent them an email when I got off work at 9:30pm and got a response 15 minutes later.
i have called, emailed and sent them messages thru their site but no response. I have paid and signed up for their merchant member service and i still havent heard anything. I dont think taking people's money for a service and not providing it is a horrible practice.
i have called, emailed and sent them messages thru their site but no response. I have paid and signed up for their merchant member service and i still havent heard anything. I dont think taking people's money for a service and not providing it is a horrible practice.
I have had a problem with them as well. I ordered 3 shirts as samples to check out their print quality. Two of the shirts were sent in the wrong size..one shirt had a pen mark on it...the colors were way off..the navy blue was purple and the pink almost purple. I did however like their print quality...very sharp and bright. I used the DGT method. I am not sure if I should give them another try...they have had the best DTG quality out of everyone I have tried....but I am worried about the service!
i've ventured these guys, for info mainly. the customer service answered inquiries in a timely fashion. like our friend "calicocrew", i am at a point where i have to crunch some numbers and see if this method is feasible. interior tags on dark shirts is very expensive, apparently. on an unrelated note, for some reason i could not post my quote and had to create a screen grab to relay my message. but once the info was in order, smooth, smooth, smooth.
i have called, emailed and sent them messages thru their site but no response. I have paid and signed up for their merchant member service and i still havent heard anything. I dont think taking people's money for a service and not providing it is a horrible practice.
Hi, We checked our database and have no record of dealing with a company of this name Blindkolor. Please check your bank or credit card statements as you would see we have not charged you. Please understand that technology fails sometimes and we don't get every email. We strive on customer service and respond to everyone. I apologize for any inconvenience. Please let us know if you have any questions and we will be happy to help
I have had a problem with them as well. I ordered 3 shirts as samples to check out their print quality. Two of the shirts were sent in the wrong size..one shirt had a pen mark on it...the colors were way off..the navy blue was purple and the pink almost purple. I did however like their print quality...very sharp and bright. I used the DGT method. I am not sure if I should give them another try...they have had the best DTG quality out of everyone I have tried....but I am worried about the service!
Michelle
Hi Michelle,
First of all I apologize that you feel you were not treated well. I spoke to Alissa about your order and she informed me that she emailed you to figure out a solution and never got a response. About the pen mark -sometimes our distributor sends us clothes with defects such as holes and pen marks but do not refund or replace these. I don't really think that is fair on our part but we feel it is definitely not fair on yours. So with that said I am more than willing to reprint those for you as well as an extra shirt for your troubles. We have changed our DTG process a little since you have printed with us. We now print Dual CMYK (basically two coats of ink). If you have any suggestions to better serve our customers I would greatly appreciate it. I want to assure you that we really do care about our customers. Let me know if you have any questions and I will be more than happy to assist you.
BTW: I really like your online boutique. I think you have something good going there
We just went through this on-line back and forth bull with another company. I don't remember who finally wrote up to the plate and said that it was better to leave these kind of discussions to the active parties involved and then when everything is settled get back on and report on how things worked out. We receive alot of orders via all directions and it is so easy to get wires crossed at times. We are basically all on the same page here trying to make business work during these interesting times we live in. We have a firm policy never to allow a known problem to go out the door because enough unknown ones are going to happen during the course of business in themselves. So many times there are three sides to the story. Your side, their side, and the truth. Good luck with this situation, hope to read possitive results posted soon.
Hopefully you two can work this out via email/phone off board as it is clearly a business/customer issue and not really something the forum can help with
I appreciate that you both took the time to share your experience and side of the story.