FastFilms Owner, have re-install challenge-What Now?
Greetings all... I am a new member to this forum. I presently own and operate a screen printing business in Palau Micronesia... It is a natural paradise that has been called "an underwater wonder of the world". Having said that, I shall add "armpit of the world" to the above. We are far behind in all things technical and having to operate here in "Paradise" has been nothing short of a Nightmare... A story for another day...
My problems is as follows: I purchased the FastFilms software back in the early 90's. I even attended several Scott Fresner instruction sessions at a show in Long Beach... So, I had been running it for several years and had only once gone back to upgrade the version. For many years it worked fine and I had kept it on a Imac with Photoshop 7. Even though I was working with CS3 on the other computers in the shop, Photoshop 7 was working well and I was comfortable making some decent seps with it...
Then one sad day it happened (23rd of May)... The Photoshop program crashed and I had no seps capability. Decided to download the CS3 upgrade version to FastFilms, I installed as I had done previously. I didn't get the 20 days, and when I sent the challenge to the support guys, there was no answer... Tried to call them(phone didn't work). Faxed them (fax didn't work)... Finally the operator in AZ told me that there was no business anywhere in AZ by that name...
Does anyone have any info on how to go about getting the stupid lock device off of it? I always felt uncomfortable with the idea that a device like that was being used on FastFilms... Any help out there?
Re: FastFilms Owner, have re-install challenge-What Now?
If I recall correctly the upgrade requires you to purchase a new activation key. I don't think you will be able to use it unless you can find someone who still carries it, and pay for a new activation code for it. Its kind of like most rip softwares that when you upgrade to a new version, you have to buy a new code for the upgrade, its like buying a new software, and they only work with a new license. My only other advice would be to try and find a computer that you can install the old version back on.
__________________
Always do right; this will gratify some people and astonish the rest. ~~~Mark Twain BobbieLee
Re: FastFilms Owner, have re-install challenge-What Now?
Quote:
Originally Posted by sunnydayz
If I recall correctly the upgrade requires you to purchase a new activation key. I don't think you will be able to use it unless you can find someone who still carries it, and pay for a new activation code for it. Its kind of like most rip softwares that when you upgrade to a new version, you have to buy a new code for the upgrade, its like buying a new software, and they only work with a new license. My only other advice would be to try and find a computer that you can install the old version back on.
Thanks for the info... The FastFilms program comes with a lifetime version upgrade promise... Now that the company seems to have died, I can't help to wonder what will become of everybody that was left hanging by them. Been reading some of the other posts and it seems that there are a whole lot of people out there that need help. You, being a moderator and having been associated with this forum for a while, can you tell me if there has ever been any type of a survey done to find out just how many of the forum's members where affected by the Screen Institute/Scott Fresner demise? Can anything like that be done through this forum? Just wondering...
Re: FastFilms Owner, have re-install challenge-What Now?
No we really dont have anything like a poll on it But if you read the thread about us screen closing you can see there were a great deal of people that were effected by it. Another thought on your problem. Did you happen to reinstall it, and not remove your validation before doing so? I have done this on my dtg printer with my rip, where unfortunately I had to request a new validation number. I say unfortunately because I am not sure where you would get a new validation from. I would also contact Harry at equipment zone and see if he can help, or send a message to Mark whos member name is Daguide. One of them may be able to help.
Re: FastFilms Owner, have re-install challenge-What Now?
Sorry to be so late joining this forum.. Is the Scott Fresner/Screen Printing Institute/and All the other Aliases... A dead issue? Does anyone have any answers about anything regarding support for all their machines and software?
Re: FastFilms Owner, have re-install challenge-What Now?
Ok here is a little more info for you. The link I gave you above to garmentdecoratingsupply.com is run by Arron who used to work for US Screen, so he might be able to help you with your problem. He was offering his help to someone else for fast films on the old us screen forum, he also listed his email address . I would send him an email and see if he can help you out. Remember its the weekend so it might take till monday to get a response from him Let me know how it goes, as this will probably be good info for others as well if it works.
__________________
Always do right; this will gratify some people and astonish the rest. ~~~Mark Twain BobbieLee
Re: FastFilms Owner, have re-install challenge-What Now?
Here is another place that might be able to help as they still list it for sale FastRIP Inkjet Halftone Control Software. maybe they can help with your problem.
__________________
Always do right; this will gratify some people and astonish the rest. ~~~Mark Twain BobbieLee
Re: FastFilms Owner, have re-install challenge-What Now?
Thanks BobbieLee... I sent an email to Aaron, and went to the site you recommended... Now, being the weekend, I will wait.
Do you think there's something we can do for all those that have the proverbial broken "300 lb weight" sitting in their shops waiting for the support that may never come and people like myself with locked software that can't use it? The extra mile, it's called....
Re: FastFilms Owner, have re-install challenge-What Now?
BobbieLee... Just got back from reading the entire "deal with it" thread on the closing of US Institute... Lot's of info there... I posted a question on the software on that thread and maybe I can get some kind of an answer there...
Re: FastFilms Owner, have re-install challenge-What Now?
Yes, I was wondering the same thing about the fast films software. When I purchased the software I also purchased the updates for life... I just had a hard drive to crash and I need to do a reinstall also. I hope we have luck with where to get the unlock challenge. I think if we ban toghether on this order and with other fast film users we might be able to get something done... I really hope so, if not we might need to think about legal matters in this deal...to at least make the software available to us so we can do the unlock challenge ourselves.
Re: FastFilms Owner, have re-install challenge-What Now?
Totally with you on that. Even though I've gotten my money back on all the years I have used the program, I have continued to use it and rely on it over the years. I like what it does and I know it upside down. Like you, my only problem has been the lock device. Major heartburn with that. Even though I have only had to go back and get the challenge from US Screens on two occasions in 6 years, I always wonder when the thing is going to hick-up and leave me stranded. I even went to a trade show and got a bunch of Fresener face time with Scott and Mike to learn how to do good seps... Hate what has happened to them, right, wrong or indifferent, Scott did great things for the Screen Printing industry. I hope they do right by all of us that believed in them and don't leave us stranded....
Having said that, I was contacted by BobbieLee (moderator) a couple of days ago and she gave the name of a gentleman who I assume worked at US Screen. I have sent him an email (will get permission from him to give you his email) and he has told me that he can help me with the challenge problem. I will keep you posted as soon as I find out anything else. I am forwarding him my software serno and other info along with the challeng. Good luck to us all...!
Re: FastFilms Owner, have re-install challenge-What Now?
Sorry I didn't respond to this sooner. I don't get here much anymore. I have been in contact with Dave and I beleive we were able to help him out. If anyone else needs anything please feel free to contact me. I'm never sure of the rules on this forum so, I'm not going to post my email address, but BobbieLee does have the information correct.
FastFilms Owner, have re-install challenge-What Now? 
Re: FastFilms Owner, have re-install challenge-What Now? 
But if you read the thread about us screen closing you can see there were a great deal of people that were effected by it. Another thought on your problem. Did you happen to reinstall it, and not remove your validation before doing so? I have done this on my dtg printer with my rip, where unfortunately I had to request a new validation number. I say unfortunately because I am not sure where you would get a new validation from. I would also contact Harry at equipment zone and see if he can help, or send a message to Mark whos member name is Daguide. One of them may be able to help.
Sorry to be so late joining this forum.. Is the Scott Fresner/Screen Printing Institute/and All the other Aliases... A dead issue? Does anyone have any answers about anything regarding support for all their machines and software?
Re: FastFilms Owner, have re-install challenge-What Now? 
