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DAS smart cut pro graphtec cutting problem



 
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Old October 5th, 2009 Oct 5, 2009 7:32:33 AM -   #1 (permalink)
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Default DAS smart cut pro graphtec cutting problem

Hi All,

I hope someone here can help me, as its driving me nuts.

I have set my workspace to 150mm x 150mm
imported a design from stone stencils, and it all looks ok. the stone size is 3.2mm.
I can print the design a inkjet printer and it comes out how you would expect, but when I send it to the graphtec 5000-60 it comes up off scale and starts cutting holes that 15mm??? am I missing something? I can't find this in the manual. I tried outting a large sheet of paper in the cutter and a pen it draws half the image and it is massive!

any advice greatfull taken

Andy
 
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Old October 5th, 2009 Oct 5, 2009 1:35:57 PM -   #2 (permalink)
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Default Re: DAS smart cut pro graphtec cutting problem

Send an email to DAS and they will get right back to you. There tech support is awesome. They have helped me several times with my Roland and the same software. Email is much faster then a phone call for help. Hope you get it fixed soon. Lisa
 
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Old October 6th, 2009 Oct 6, 2009 1:59:02 AM -   #3 (permalink)
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Default Re: DAS smart cut pro graphtec cutting problem

Got it sorted last night with the support guys, scaling issue with the drivers in the software.
 
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Old October 7th, 2009 Oct 7, 2009 9:07:08 PM -   #4 (permalink)
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Default Re: DAS smart cut pro graphtec cutting problem

Andy How did you fix, it, ?
Please share with us, incase any of us have the same problem,,,
MMM
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Old September 21st, 2011 Sep 21, 2011 10:17:03 AM -   #5 (permalink)
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Default Re: DAS smart cut pro graphtec cutting problem

Sound like the problem i am having right now. I can't figure out what is wrong. I am trying to cut out 3.3 mm stones straight from SCP to my Ce 5000 60 but it is cutting HUGE circles. Hope this guy would have shared.
Still waiting on DAS to get back with me..
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Old September 21st, 2011 Sep 21, 2011 11:32:01 AM -   #6 (permalink)
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Default Re: DAS smart cut pro graphtec cutting problem

Quote:
Originally Posted by tee09
Sound like the problem i am having right now. I can't figure out what is wrong. I am trying to cut out 3.3 mm stones straight from SCP to my Ce 5000 60 but it is cutting HUGE circles. Hope this guy would have shared.
Still waiting on DAS to get back with me..
That's not a DAS problem. It's a setting with the Graphtec cutters.
Look at the driver that's installed. If it's GPGL, you need to change it to the driver with HGPL. GPGL is proprietary to Graphtec cutters and us what is used for their own software to work. HPGL is what most cutters operate on.
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Old September 21st, 2011 Sep 21, 2011 11:34:06 AM -   #7 (permalink)
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Default Re: DAS smart cut pro graphtec cutting problem

I got this off the CADlink website:

The standard for plotting languages is HPGL (Hewlett Packard Graphic Language) that has been around since the 1970's. Most plotter accept a variation of HPGL that includes special commands for knife rotation and other vinyl/routing/engraving specific commands that the original HPGL command set was not designed for.
Most plotters will take a modified form of HPGL or a slightly customized version with their own designation. Thus various plotters will have different xxGL language
- e.g. Graphtec has GPGL, Summagraphics has DMPL, Benson plotters have BPL, etc.

If the wrong language is sent to a plotter, it may partially work but will definitely have some plotting problems if not outright failure.
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Old September 21st, 2011 Sep 21, 2011 11:35:16 AM -   #8 (permalink)
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Default Re: DAS smart cut pro graphtec cutting problem

I had a customer with our software and a Graphtec cutter have the same problems. I spoke with the sales manager at Graphtec who explained it all to me and we got the customer dialed in.
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Old September 21st, 2011 Sep 21, 2011 12:10:28 PM -   #9 (permalink)
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Default Re: DAS smart cut pro graphtec cutting problem

I had the same problem and DAS sent me some instructions and solved it straight away.

follow this:

Press Ctrl+Shift+P in Smart Cut and the Drive Editor will open

On the left site you will find Plotpoint X and Plotpoint Y

Change the values to 0.1 and click File>Save and test again.

This worked for me. Hope it helps
 
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Old September 21st, 2011 Sep 21, 2011 1:50:04 PM -   #10 (permalink)
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Default Re: DAS smart cut pro graphtec cutting problem

Quote:
Originally Posted by DivineBling
That's not a DAS problem. It's a setting with the Graphtec cutters.
Look at the driver that's installed. If it's GPGL, you need to change it to the driver with HGPL. GPGL is proprietary to Graphtec cutters and us what is used for their own software to work. HPGL is what most cutters operate on.

I did have it in GPGL, then switched it to HPGL after reading this post to try it out, but it didn't even cut . It just said "HPGL-ERROR"

Thanks though

Aj
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Old September 21st, 2011 Sep 21, 2011 1:55:51 PM -   #11 (permalink)
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Default Re: DAS smart cut pro graphtec cutting problem

Quote:
Originally Posted by ppts160
I had the same problem and DAS sent me some instructions and solved it straight away.

follow this:

Press Ctrl+Shift+P in Smart Cut and the Drive Editor will open

On the left site you will find Plotpoint X and Plotpoint Y

Change the values to 0.1 and click File>Save and test again.

This worked for me. Hope it helps
I tried this and it worked! I appreciate the help.

Thanks

AJ
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Old September 21st, 2011 Sep 21, 2011 2:17:44 PM -   #12 (permalink)
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Default Re: DAS smart cut pro graphtec cutting problem

Awesome,,,, glad you got it going,, wohooooo
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Old September 21st, 2011 Sep 21, 2011 2:25:26 PM -   #13 (permalink)
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Default Re: DAS smart cut pro graphtec cutting problem

Quote:
Originally Posted by sjidohair
Awesome,,,, glad you got it going,, wohooooo
Thanks! I was getting a little frustrated. I was cutting out dime-sized circles when i was trying to cut out 3.3mm circles.
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Old September 21st, 2011 Sep 21, 2011 3:18:33 PM -   #14 (permalink)
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Default Re: DAS smart cut pro graphtec cutting problem

Quote:
Originally Posted by tee09
I did have it in GPGL, then switched it to HPGL after reading this post to try it out, but it didn't even cut . It just said "HPGL-ERROR"

Thanks though

Aj
Yes, that is the other way to fix it. LOL

Graphtec told me that there are two different ways to fix the problem. One is to switch from GPGL (which is what all Graphtec cutters are factory set in) to HPGL (which is what all of the other cutters are set in). The other is to change the value like ppts160 said. Because every software is different, it's generally easier to change the driver. There is another way to change it right on the cutter itself which was demonstrated to me by the product manager at Graphtec's corp office, but since I don't have a Graphtec cutter, there is no way I can remember!
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Old September 21st, 2011 Sep 21, 2011 5:36:33 PM -   #15 (permalink)
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Default Re: DAS smart cut pro graphtec cutting problem

Quote:
Originally Posted by DivineBling
Yes, that is the other way to fix it. LOL

Graphtec told me that there are two different ways to fix the problem. One is to switch from GPGL (which is what all Graphtec cutters are factory set in) to HPGL (which is what all of the other cutters are set in). The other is to change the value like ppts160 said. Because every software is different, it's generally easier to change the driver. There is another way to change it right on the cutter itself which was demonstrated to me by the product manager at Graphtec's corp office, but since I don't have a Graphtec cutter, there is no way I can remember!
LoL, Thanks Stephanie for your help.
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