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Discuss the different methods of adding some bling to your designs. Rhinestone and rhinestud transfers, templates, equipment, software and supplies are inlcuded in this forum.

DAS smart cut pro graphtec cutting problem



 
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Old October 5th, 2009 Oct 5, 2009 7:32:33 AM -   #1 (permalink)
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Default DAS smart cut pro graphtec cutting problem

Hi All,

I hope someone here can help me, as its driving me nuts.

I have set my workspace to 150mm x 150mm
imported a design from stone stencils, and it all looks ok. the stone size is 3.2mm.
I can print the design a inkjet printer and it comes out how you would expect, but when I send it to the graphtec 5000-60 it comes up off scale and starts cutting holes that 15mm??? am I missing something? I can't find this in the manual. I tried outting a large sheet of paper in the cutter and a pen it draws half the image and it is massive!

any advice greatfull taken

Andy
 
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Old October 5th, 2009 Oct 5, 2009 1:35:57 PM -   #2 (permalink)
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Default Re: DAS smart cut pro graphtec cutting problem

Send an email to DAS and they will get right back to you. There tech support is awesome. They have helped me several times with my Roland and the same software. Email is much faster then a phone call for help. Hope you get it fixed soon. Lisa
 
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Old October 6th, 2009 Oct 6, 2009 1:59:02 AM -   #3 (permalink)
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Default Re: DAS smart cut pro graphtec cutting problem

Got it sorted last night with the support guys, scaling issue with the drivers in the software.
 
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Old October 7th, 2009 Oct 7, 2009 9:07:08 PM -   #4 (permalink)
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Default Re: DAS smart cut pro graphtec cutting problem

Andy How did you fix, it, ?
Please share with us, incase any of us have the same problem,,,
MMM
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