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Discuss the different methods of adding some bling to your designs. Rhinestone and rhinestud transfers, templates, equipment, software and supplies are inlcuded in this forum.

HELP! I can not get my GCC Jaguar Cutter to talk with my Smartcut Pro2 Software???



 
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Old September 26th, 2009 Sep 26, 2009 11:12:14 PM -   #1 (permalink)
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Angry HELP! I can not get my GCC Jaguar Cutter to talk with my Smartcut Pro2 Software???

I have been trying for two days to get my GCC Jaguar IV to print. I can do a test print ok. But when I try to print from Smart Cut Pro2 Sofware it doesn't. I have checked all the settings and everything seems to be the same as the book. BUT I am obviously missing something! Has anyone had this problem before??? I would so like to get this resolved so I can actually start using this system. Its suppose to be easy to use but not for me! I am pulling my hair out! I cant cut any stencils at all!

Last edited by sparkly007; September 26th, 2009 at 11:19 PM.
 
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Old September 27th, 2009 Sep 27, 2009 7:52:54 AM -   #2 (permalink)
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Default Re: HELP! I can not get my GCC Jaguar Cutter to talk with my Smartcut Pro2 Software???

Sadly I tried everything. And nothing works. What a shame nearly $9000 spent and I can't do a thing.

Very disappointing since I tried to do my research before spending so much. I even read heaps of threads through this forum. And everything I read on what I bought was positive.

If I would have known it was going to be so much trouble I would have stuck to doing transfers by hand. Tomorrow will be the third day wasted. I feel so ripped off.
 
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Old September 27th, 2009 Sep 27, 2009 7:48:34 PM -   #3 (permalink)
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Default Re: HELP! I can not get my GCC Jaguar Cutter to talk with my Smartcut Pro2 Software???

Hi,

Are you using Windows XP? or Vista?. We also have the Jaguar and it would not work on either the 32 or the 64 bit version of Windows Vista.
 
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Old September 28th, 2009 Sep 28, 2009 12:42:30 AM -   #4 (permalink)
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Default Re: HELP! I can not get my GCC Jaguar Cutter to talk with my Smartcut Pro2 Software???

I have Vista. DAS told me it should work with Vista but unfortnately its the wekend there and I can not contact them. I am desperate as its now actually 4 days! So disappointed. What did you do? I have got a brand new laptop...don't tell me that is totally useless too!
I think I WILL go and cry!
 
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Old September 28th, 2009 Sep 28, 2009 11:49:48 AM -   #5 (permalink)
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Talking Re: HELP! I can not get my GCC Jaguar Cutter to talk with my Smartcut Pro2 Software???

Thank you to all who replied to this post. I have to say that my problems have finally been resolved! Thank you to Digital Art Solutions! In particular to Roland Lopez who was able to assist via Remote Dial in. What a fantastic relief to have someone fix it for you even though they are in another country! Well done guys!
 
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