R1Lover

Quote: Originally Posted by Chubby Dixx Purchased GX-24 a yr ago. Purchased new computer with vista a couple of months ago. Installed CD drivers that came with GX-24. Computer reads and acknowledge that GX-24 is there and operating. I can use the cutstudio software and all. When it's time to cut, that's the problem. It send the info to the 24 but then, I get an error message that says, " Spooler Subsystem App stopped working and was closed". All the work that I am trying to do is being saved in the print que. I've downloading drivers from Roland, still no success.

It has to be a driver issue, I would suggest to call roland as well as they can probably give you a quick answer as mentioned above.

If not them I suggest removing all the drivers you have for the roland along with cut studio. Reboot and then make sure to go in and remove the usb port as well that the roland was on. (if you are using usb)

Then restart again and give it a fresh try.

 

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