hi all, Im a total newbie so don't laugh if I sound stupid, lol. I just bought a new artsign 54" cutter. Got it set up and working somewhat but the cutting blade does not lift when it moves from letter to letter. Cutting window sticker type stuff. So while its plotting and going from letter to letter it keeps cutting and is slicing through everything else. The head piece itself does not move freely up and down, its kinda stiff like its rubbing the plate behind it. I don't understand it. Im pretty computer literate but I know nothing about cutters. Any advice would be appreciated.
