I was in the market for a continous ink system for my new Epson C120, and
www.inkjetcarts.us sold a model for a little over $75, which was half the price of others. Now, I'll admit, I have a bad habit, I'm cheap and it always comes back to haunt me. For instance, I first bought a heat press off ebay, and it ended up just being $300 down the drain. Getting back to the point, I'm still in the market for a continous ink system, and I'm currently $75 in the hole.
I ordered the system online through their website - it was professional and simple.
The package arrived four days later and I noticed one of the reserve tanks was cracked. Being excited to play with my new toy, I just tapped it over and thought I'd email them for a replacement --
The installation: 0/10 stars - the company just puts a standard DVD in the box that contains PDF's of installation instructions for over 100 models, so you really have to digg through the files to find your model (the C120 wasn't there so I went with the C110 which looked similiar)... however, the instructions did not tell you how to put the ink in the reserve and carts (should have come pre loaded)... your best bet here is to use google...
I finished installing it and Epson wasn't as dumb as I thought it was -- it rejected the cartridges as not genuine since they weren't -- two seconds later as I prepared to pack this garbage back up -- not only did the cracked tank spill everywhere -- there were TWO OTHER CRACKS that I did not notice and they got messy -- one of them was inside the yellow cartridge so now my c120 has ink spilled all over its insides -- I'm pissed....
So I email the company (tried calling four times and it went straight to voicemail each time)... I got a reply within a few hours (funny he can respond to emails but not calls)... his email said... "Please call us during business hours" -- it was 5:04 pm and business hours for them ended 4 minutes ago... but he was clearly still around and just had no interest in actually answering the phone... so now I go to their website to collect some information and it doesn't appear online anymore...
The only reason they deserve 1 out of 10 stars is for their website being so simple to use...