 Re: Tech support
I've heard from several people that SWF East has very good service.
Since Mesa Distributors stopped supporting Embroidery Office V8, I think SWF East has taken over supporting that product. Really, I'm guessing (and more hoping) because Mesa never did get back to me with the info on who supports it.
I have gone to SWF East's website, and they have a good deal more support information than does Mesa.
I'm not sorry I opted for the SWF 1501 -- the machine has been good. Not crazy about EO V8, and even less happy that Mesa stopped selling that software 1 month after I bought mine. It would have been nice if they had given me the other option (even though, admittedly I didn't know much about any embroidery software at the time.) |