Re: Thinking about expanding to emboidery I would contact a few embroiderers near your town. Come up with different job examples and call them randomly to check pricing. We have a single head machine and it more than pays for itself each month. We are in a city of about 45K and have about 5 local shops to compete with that offer embroidery. Your situation sounds one that could be potentially very profitalble. Our single head machine was about 15,000 and runs about 350 per month. We charge $6 for a 3 letter 2.5" monogram and 1 per 1,000 give or take for other jobs. Less when they bring several pieces. As for difficulty, the machine really wasn't that difficult to learn. The software can be kind of annoying sometimes and there's a lot about it that I still don't know. I'm learning everyday. But after training and a few weeks, I learned enough to do most of the jobs that I was getting. If you're strapped for time like me, I would recommend getting an outside digitizer to create your embroidery files for you.
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