Here's the Johnny Cupcakes chat log:
T-Shirt Forums Johnny Cupcakes LiveInterview Chat Transcript November 14, 2007
Also Amazon has fulfillment:
Amazon Business Solutions - Fulfillment by Amazon - How it works Amazon Business Solutions - Fulfillment by Amazon - Pricing
Some interesting bits from the cupcakes interview:
"And if you use paypal, get rid of that! It makes your brand look ghetto. You need to get a legit online storefront. For the first 2 years of my brand being online, I used merchline.com - They order and print your shirts, they keep them in their warehouse, they take care of order fufillment, customer service, they accepts credit cards, checks, etc.. It is very professional looking, and safe. Your customers will see that and only buy more. Yes, they do charge a fee... usually 25% - 30%, but you can add a couple bucks to your shirts which should make up for it. You need to use your time wisely, and worrying about all that onlie store stuff yourself, will just eat away at your time and creativity."
"Besides my hiring my Mom to do all that headachy trademarking, book keeping, taxes, & billing stuff - I've found that I needed to hire other people to do; Customer service, phone orders, e-mails, printing out and filling online orders, inventory, ordering and re-ordering new and existing designs, production management(making sure everything is printed correctly), and someone to tie up all the loose ends."
Good stuff!