 Re: Taking Manufacturers To Court
How long have each of you had your machines? I am sure both of you are past your 30 day moneyback guarantee. You can always threaten legal action. It worked for a friend of mine. He got all of his money back and bought a Brother. He never attempted white ink on the T-jet, mostly because he could never get the light colored shirts to print consistently.
He bought the original T-jet when it was still very new, before the Brother was even released. The salesmen blew smoke up his skirt and just couldn't stop raving over what a great machine it was and how fast and easy to operate.
What you need to do is cite specific instances in marketing literature where you feel you have been mislead. Like printing from any program, my friend couldn't print from Corel without the printer crashing. The more you have for an argument, the better your case with USSPIT.
Another thing....get a lawyer. People post questions on here all of the time, questions that are not related to what we are experts on...garment decoration. It's good that you found another person with the same complaints, but I doubt there are many screen printers with law degrees. Just an opinion. The best you will get here is some advice on how other people would handle your situation, a lot of times, it might not be the best way to approach the situation.
Good Luck |