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Temple · August 13th, 2007

Hi Powermoves,

As Jana stated, we are looking into changes for our digital process. Due to the changes we are working on, there was a small interval when transparency was being accepted, so this is how you were able to upload the one design with the transparency being supported.

Since the changes to our digital process are not complete, we had to remove the supported transparency, as it may make designs appear well on products in your shop, but not all designs can be printed in this manner and the supported transparency was causing issues for Production, since many of the designs could not be produced in this manner. Thus, supported transparency was removed and digital images were being processed as they also have, with a white background.

For now, the best way to display a digital on a non white product would be to try and match the background color of the design to the color of the product you are placing the design on. For instance, place the design on a black shirt and make the background of the design black, then add RB for Remove Black in the lower right hand corner. The text does not have to be very large, but enough for Production to see and as long as the digital image meets the requirements, then the black background will be removed when the product is produced. I understand this may not be the idealistic process for digital images, but for the time, it is the best way to show a customer what the design would appear, thus the matching of the background and the shirt color and tell production that you do in fact want the background removed.

Requirements to remove a digital from the background are distinguished contours and all elements greater than 0.06 inches. As long as a design meets these requirements, then it would be able to be removed from the background without issue.

As mentioned earlier, we are looking into changes for our digital images. Once more information about the change is available, then I can post here, as well as the Spreadshirt Forum, to keep you and everyone else up to date.

Hope this helps explain a bit better, if not, then let me know!

Thanks,
Temple

August 13th, 2007	- #7 (permalink)
Temple T-Shirt Lover T-Shirt Fan You can call me: Temple Member Since: Aug 2007 Location: Greensburg Posts: 42 Thanks: 0 Thanked 3 Times in 2 Posts	Re: Digital Transfer Overlays Hi Powermoves, As Jana stated, we are looking into changes for our digital process. Due to the changes we are working on, there was a small interval when transparency was being accepted, so this is how you were able to upload the one design with the transparency being supported. Since the changes to our digital process are not complete, we had to remove the supported transparency, as it may make designs appear well on products in your shop, but not all designs can be printed in this manner and the supported transparency was causing issues for Production, since many of the designs could not be produced in this manner. Thus, supported transparency was removed and digital images were being processed as they also have, with a white background. For now, the best way to display a digital on a non white product would be to try and match the background color of the design to the color of the product you are placing the design on. For instance, place the design on a black shirt and make the background of the design black, then add RB for Remove Black in the lower right hand corner. The text does not have to be very large, but enough for Production to see and as long as the digital image meets the requirements, then the black background will be removed when the product is produced. I understand this may not be the idealistic process for digital images, but for the time, it is the best way to show a customer what the design would appear, thus the matching of the background and the shirt color and tell production that you do in fact want the background removed. Requirements to remove a digital from the background are distinguished contours and all elements greater than 0.06 inches. As long as a design meets these requirements, then it would be able to be removed from the background without issue. As mentioned earlier, we are looking into changes for our digital images. Once more information about the change is available, then I can post here, as well as the Spreadshirt Forum, to keep you and everyone else up to date. Hope this helps explain a bit better, if not, then let me know! Thanks, Temple
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