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Old August 11th, 2007 -   #1 (permalink)
Annushka
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Default Cafepress, Zazzle and Printfection - need some info for competitive analysis

I am looking for some information on the above fulfillment companies. I'm writing analysis comparing my competitors, who sell through these shops, and my company. I would've liked to buy some of their products and have my questions answered that way, but i'm short on the money right now. So ur answers are greatly appreciated

Q. Do you get to have ur label put on the garment? DOes a shop owner have a choice of having his/her private labels applied to the farments?

Q. If not, whos label appears on the shirt? Is it the shirt manufacturer's or the fulfillment company's?

Q. Pachaging - is the shirt packaged in plain box, or the box has the logo or company name of the fulfillment company? Does the shop owner have a choice when it comes to packaging? What type of receipt is included, does it say that you've purchased from JohnDOe's shop or cafepress?

Q. who and how usually is handled customer support, returns, inquiries etc? by the fulfillment company right?

Thanks everyone