theflowerboxx

Quote: Originally Posted by james tees I spoke to Bob at Imprintables Warehouse about this just last Friday. He claims this is an isolated case and only happens on rare occasions and that they are working to correct this problem with their supplier. You need to contact them and voice your concerns. They also monitor this Post so a little more bad press on this subject might get them to seriously act on this issue. JT

I called and spoke with them and voiced my concerns, Bob told me that they "thought" they had a bad batch and would be recieving a new shipment and was "hopeful" that they would rectify the problem. Then I called to ask them if the problem was rectified and can't get anyone to call me back. Well sorry but I am in a service business and that's not how a service business is supposed to be ran. If they can't return my call then I can't be hoping they have the problem solved. So I moved onto Thermoflex plus and it works like magic. Like I have said in the past, I really like their product, but if they can't call me back on an issue and possible order then I can't "assume" the problem is fixed, order it and hope for the best.

Jan I am going to try joto's product, again thanks for the link.

 

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