 | Quote: |  | | |  |
Originally Posted by oddica |  | | | | | | | | |
surveying the people here:
if you are giving Best-Practice Tips to someone building a new e-commerce T-shirt website ... do you
1) tell them to omit the Create Account option?
2) tell them to include the Create Account option?
Assuming they are selling standard phrase- or art-related tees. | |  | |  | |
on the whole account creation thing, I am only assuming you have it and it has touched a nerve with you, don't get me wrong, run your site the way you feel you should run it and just because I feel a specific way doesn't carry any weight at all. just as I said in previous post, I will run my site the way I deem fit and nobody will argue their views enough to change my way of doing things if I feel it is working for me.
My big thing I guess is I worked with a programmer who made everything in his code so difficult for people to use, no matter what we did, he wanted to protect his code or source so much that it was like pulling teeth to buy anything and I couldn't change him on that and it directly effected me because it was my sites he was coding.
so creating the whole account thing just reminds me of all that and it annoys me to no end is all. also, your correct, at check out you need to put pretty much everything there anyway
Name
Email Address
Shipping Address
Billing Address
To create an account you add in a username (good sites will use your email address) and a password.
Then add in the security question, do you want to receive the newsletter or sales etc...
This are good but again more steps have been added.
Then there are my programmer friends! they want to Confirm everything! so before you can actually pay, they want the site to email you a confirmation to make sure the email you gave actually is a real email address
and to make a final closure on all of this, you can not on most sites find out what the total with shipping is going to be until you create the account! all I wanted to know was what the total was going to be!
Like Ebay, how many times do you see where a shirt cost 12.99 but the shipping is 15.00!
I am just curious sometimes as to what I will be paying before I decided to go through all of that.
Now maybe, just maybe if I can get all the information and I am actually ready to plop down my credit card information and buy something, I know exactly what the Shipping, handling, Tax and whatever else, I might fill in the account information! But honestly if I need to do that before I buy I won't do it. too much trouble.
and that is one of the main reasons I came up with a What you see as a price is what you pay period mentality for my site.