okay same thing as badalou - kim had called me last friday to ask if i wanted test samples of transfer paper cause i ordered the press but no transfer paper so i called her this morning and told her i got the press and it was damaged and she said no problem that UPS would be out to pick it up sometime today and a new one would be on its way once the damaged one was picked up. i cant believe it was that easy and she laughed. i thought it was going to be hard to return such an item to get a replacement. but nope!! now i just have to run a new electrical line to put the press on its own line. so off to do that now. should have the replacement press by wednesday
