Well I got my heat press today. Damaged a little bit in the corners. I attached a picture. When looking at it from under neither. The metal sides are touching the heating element. I dont see any visual cracks. But whos not to say its not cracked on the top of the element, the part I cant see. I looked at the warrenty it says the element has a lifetime warrenty, which i found to be very shocking. I had expected 1 year 2 years at the max.
Little disappointed on the shipping. I didnt take pictures of it in the box, although I should have. Looks to have bounced around some, even though the shipping weight is 110 pounds.
Anyone have this type of problem before when they received theirs damaged from shipping ? Do they replace this. is this common ?
Mine was shipped by UPS, and at a cost of $1295 ( hotronix 16"x20" digital auto open press ) for the machine, I guess I could deal with the dents although I rather not. Would like it replaced, and atleast a new heating element. If its something that is easily changed out.
( Im new to the tshirt side of this but not signs,
heres my intro )
Kevin