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Originally Posted by crackpixels |  | | | | | | | | | For example, if they ordered more, would I need to give the reseller a lower price? | |  | |  | |
It's entirely up to you. Both are common. Depending on your product and your buyers, you may not be selling a wide number range. That is, orders might always be for 24-36 pieces, but never 144. In a situation like that, there's less reason to bother coming up with and mentioning a sliding price scale.
Obviously anyone making an
especially large order would always expect a discount.
Just as sliding price scales are standard with your printer, it's common to keep that structure all the way along the line.
If you're dealing with huge retailers (Walmart and the like) you have to do things their way, and that's that. If you're selling to smaller independent stores then you're basically dealing with another individual small business owner much like yourself. There's no single correct answer. Just make sure you're professional, consistent, and approachable.
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Originally Posted by crackpixels | | | | | | | | | | Is it unusual to give the reseller, say a 2-3 weeks (business days) turnaround? | | | | | | |
Again, it depends on your business model, their business model, etc. Yes, some clothing brands work on a 2-3 week turnaround. It's probably quite common. Some have turnarounds of a few
months (but they tend to be larger brands). Some will ship immediately.
Certain retailers may require one method or the other. For example: some work out what they're ordering a season in advance, and if you rock up at the last minute with an order form and immediate shipping, it's too late. Others won't be planning that far in advance, and they want goods that can be provided when they need them (i.e. straight away).
Again, no universal answer. I think 2-3 weeks is reasonable if you're dealing with small retailers. If you go that route, you might want to combine it with very good customer service (for example, calling after a while to ask how things are selling, and if they'd like to make a re-order - rather than waiting for them to realise they only have 1 left on the rack, a re-up would take 3 weeks, and they'd rather just move on to something else).
Some retailers are more organised than others. Some clothing labels are more organised the others. I'd suggest the best thing is to be as organised as you can be, make the best of whatever limitations you can't get around, and listen to your customer's needs as much as possible.
You might find that as you grow in success, are more confident of sales, etc. that you warehouse a small inventory for quicker fulfilment. Or you might find that your customers are used to dealing with longer delays, and they consider a few weeks just fine.
It's okay not to have all the answers upfront, and to let their behaviour dictate your behaviour.
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