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Shoplifters - How do you deal with them?



 
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Old November 30th, 2007 Nov 30, 2007 10:14:06 PM -   #1 (permalink)
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Default Shoplifters - How do you deal with them?

How do you deal with Shoplifters?

It sucks if you don't catch them in the act, and you only catch them on video after the fact.
 
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Old December 1st, 2007 Dec 1, 2007 9:37:26 AM -   #2 (permalink)
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Default Re: Shoplifters - How do you deal with them?

I used to work at a place that had security cameras, I could never catch the little buggers. But I was told by head office, that I could ban them from the store.

They would come in and I would stop them before they got too far into the place. Tell them they were not welcome in the store any more. If they asked why, I told them....every single one of them turned and never returned.

I dont know the leagalities of it....but it worked, and the theft in the shop decreased considerably.
 
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Old December 1st, 2007 Dec 1, 2007 11:12:25 AM -   #3 (permalink)
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Default Re: Shoplifters - How do you deal with them?

if you've got them on video - capture a still of each little darling, blow it up and print letter size posters with 'shoplifters will be shot and eaten' or something clever - post them at the door (or entrance to your booth if you're in a flea market). they're sure to recognize their own mug shots and stay clear. if you're in a mall or flea market or other area with multiple vendors, pass some around! if they nailed you once coz you were distracted with a customer, they're apt to do it again if they get past the door!

legalities? well i really don't know....what are they gonna do, call the cops??
 
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Old December 1st, 2007 Dec 1, 2007 11:49:50 AM -   #4 (permalink)
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Default Re: Shoplifters - How do you deal with them?

what are they going to do...sue you that is what... there was a case in New York I think...where the deli owner posted a photo and bad check...he lost and had to remove
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Old December 1st, 2007 Dec 1, 2007 2:16:29 PM -   #5 (permalink)
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Default Re: Shoplifters - How do you deal with them?

maybe....but they could hide and watch me counter-sue for damages.....in my former life in the insurance industry i had the particulary distasteful job of settling a claim from a burglar....who had broken his leg when fleeing the premises, tripping as he vaulted over a railing which surrounded the elevated dock steps. sadly, people can and DO sue for anything these days. it still wouldn't prevent me from doing what i felt was right to protect myself and my business and the devil take the hindmost.
 
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Old December 1st, 2007 Dec 1, 2007 6:29:16 PM -   #6 (permalink)
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Default Re: Shoplifters - How do you deal with them?

if you have the pic of them and they come back, call the cops and detain them.
 
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Old December 1st, 2007 Dec 1, 2007 8:12:01 PM -   #7 (permalink)
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Default Re: Shoplifters - How do you deal with them?

I have video and I had the stills blown up and posted in the store. If they do come back I will definitely let them know they are no longer welcome in the store and why. And if they want to discuss it further, then I will let them stay and we can all discuss the video with the police.
 
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