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Discussion, tips, pictures, reviews and peer to peer support for current and future NeoFlex DTG owners.

NeoFlex and Head clogging



 
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Old August 11th, 2009 Aug 11, 2009 10:43:52 AM -   #1 (permalink)
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Default NeoFlex and Head clogging

Hello to all,
I'm thinking to buy a NeoFlex DTG, but I would like to know (by neoflex owners) if they are having head clogging problems. I'm desperate with my T-Jet with print head always clogged (I spent too much on new print heads), but I think that this is a problem common to all DTG Printers. I can't belive that the teflon coating of the neoflex makes the miracle preventing head clogs!!!
Many thanks

Paride
 
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Old August 13th, 2009 Aug 13, 2009 11:40:21 AM -   #2 (permalink)
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Default Re: NeoFlex and Head clogging

Since nobody is answering I have to answer to you.
We did not have any complain yet.
Few reasons
1. Sealed ink cartridge (very cheap. cheaper than competitors liter price bottle and much more advantages than refill (add in) cartridge. Use throw away or send back to us for credit) DuPont ink. We do our self.
No matter what refill cartridge's ink will expose to the air and change character.
2. Telfon coated printhead
3. For Long off days (long weekends or vacation) Auto clean by timing set up. (Recommend 8 hours) very little ink goes down to Cleaning station. $0.15 on every hours you set up)
Other competitors printer does not circulating ink in Printhead and Dampers where most problems occur. Therefore system is questionable. But ours does. Sleep well, worry free.
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Last edited by allamerican; August 13th, 2009 at 11:46 AM.
 
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Old August 18th, 2009 Aug 18, 2009 4:41:55 PM -   #3 (permalink)
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Default Re: NeoFlex and Head clogging

Quote:
Originally Posted by PaioX
Hello to all,
I'm thinking to buy a NeoFlex DTG, but I would like to know (by neoflex owners) if they are having head clogging problems. I'm desperate with my T-Jet with print head always clogged (I spent too much on new print heads), but I think that this is a problem common to all DTG Printers. I can't belive that the teflon coating of the neoflex makes the miracle preventing head clogs!!!
Many thanks

Paride
I have a Flexi-Jet which I have installed the 4880 head into and it definitely does not have the same problems as the 4800.
Having said that, none of these epson based printers will work correctly if you do not do the maintenance and keep it clean.

I just viewed the video of the Neo and it seems very nice, however like any of these printers I would ask some one who owns one and get a really good look at one and trial it while there to ensure it meets your needs.

Compare it to all the others on the market. The DTG Viper is very similar and may also fit your needs.

Some of the improvements I have seen that I would like to see on my Flexi.
When it has finished the last pixel in a multi print role it goes straight back to the top to start printing again.(The Flexi goes to home every time and is a real time killer.)(New FLexi may be different?)
Multiple print units that was promised with the FLexi but never eventuated. i.e. 1 for solvent, another for DTG. These you just swap to the deck.
I don't like the cartridges now and would not use them for white ink. I have modified my Flexi with the WIMS(White ink management system) from the DTG Viper.
But I note that Peter talks about a circulating system for all the inks?? Have not seen any detail on that, and if that is the case it might be worth a look.

As far as blocked nozzles, as soon as I have shut down for the day, I put cleaning fluid into the capping station, when I restart do a simple clean and away I go again.
Of course the humidity and temp are extremely important and if you can't control those to within the required parameters, you are very likely to get problems like ink thickning or nozzle blockage on any of these printers.
Probably a good point for anyone looking to buy a DTG printer. You may need to add airconditioning and humidification to your budget when buying a unit depending on where you live and may even have to have a seperate closed climatically controlled room for really problematic areas.

Back to the Neo.
I am sure it is as good or bad as any of them out there, but talk to previous owners and if you require real support, (Not being able to do alot of the trouble shooting maintenance yourself) maybe you need to talk to the owners of the various brands as some of these printers were really let down by the lack of customer support, machine documentation etc.

I would also ask (or demand) that any future advancements for the specific printer model you buy is able to be fitted to the printer you purchase. I was caught out with the Flexi, in that some of the mods they have done have not been (or they just don't want to) able to be fitted to my machine. Making it non competitive against newer machines and making me less profitable against my compeditors. ( A bit hard to swallow when you spend NZ$35,000 like I did)

I could go for hours, but I need to do some work so good luck with what ever machine you upgrade to.

Oh and Peter, I have seen a couple of complaints.
Every printer has complaints in one area or another, it is how they are fixed and addressed that will gain them trust and future sales. (Communication is key)
 
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Old August 19th, 2009 Aug 19, 2009 7:02:17 AM -   #4 (permalink)
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Default Re: NeoFlex and Head clogging

In red. It is pretty long post but worthy to read. Go get one beer before you start.

Quote:
Originally Posted by v8supersurf
I have a Flexi-Jet which I have installed the 4880 head into and it definitely does not have the same problems as the 4800.

Teflon coated head is much better than 4800 head.

Having said that, none of these epson based printers will work correctly if you do not do the maintenance and keep it clean.

Not just Epson based all Digital printers do. You did not hear maintenance on hugh printers yet.

I just viewed the video of the Neo and it seems very nice, however like any of these printers I would ask some one who owns one and get a really good look at one and trial it while there to ensure it meets your needs.

Thank you. With little(?) extra money user will have two printer for different market.

Compare it to all the others on the market. The DTG Viper is very similar and may also fit your needs.

Viper is Good machine Because it is base on not desk top model from Epson. I believe this from day ONE.
My opinion on Viper and NoeFlex differences are
Belt system vs Stainless Steel drive.
Ink circulate (not printhead and damper) vs Auto time clean.
Shirts move vs Printer moves.
One piece vs Modular
Table top vs Built on Base
etc

Some of the improvements I have seen that I would like to see on my Flexi.

I have been ask to Belquette to change Flexi years. Somehow never happened.

When it has finished the last pixel in a multi print role it goes straight back to the top to start printing again.(The Flexi goes to home every time and is a real time killer.)(New FLexi may be different?)

Is there new Flexi out?
I hope they will add few things on Flexi for this industry.
100% Flat table not middle is lower.
Registration.
Statics.
Not step motor. Servo motor controlled.
Bearing to move printer not slide.
Then it will have a position on the market.

Multiple print units that was promised with the FLexi but never eventuated. i.e. 1 for solvent, another for DTG. These you just swap to the deck. (You mean printer? right?)

If so, I am sorry we did not deliver. As you know I was not a mfg of Flexi. I requested so many times to Belquette but they were too busy with i180 and MOD1. Now we are putting together in Philly and have much more control over it. (ps: this batch is 75 units )

I heard
I don't like the cartridges now and would not use them for white ink. I have modified my Flexi with the WIMS(White ink management system) from the DTG Viper.
But I note that Peter talks about a circulating system for all the inks?? Have not seen any detail on that, and if that is the case it might be worth a look.

System (one point US Screen had similar system) you have will not circulate ink in Printhead and damper where 99% problem come out. I really suggest that use white ink in sealed cartridge (maybe all) Any ink expose to air is not a best idea. Night and day different. No big shaking is involved. Unfortunately my system can not adopt to other machines.

As far as blocked nozzles, as soon as I have shut down for the day, I put cleaning fluid into the capping station, when I restart do a simple clean and away I go again.

If you do not need to do that for week, will you love it?

Of course the humidity and temp are extremely important and if you can't control those to within the required parameters, you are very likely to get problems like ink thickning or nozzle blockage on any of these printers.

This is one of the reason you should think about sealed cartridge. We sell at lower price than liter price tag. Because i want DTG people open their mind and try it.

Probably a good point for anyone looking to buy a DTG printer. You may need to add airconditioning and humidification to your budget when buying a unit depending on where you live and may even have to have a seperate closed climatically controlled room for really problematic areas.

It will be better to machine and for comfort yourself too. But NeoFlex with sealed cartridge is not sensitive as others.

Back to the Neo.
I am sure it is as good or bad as any of them out there, but talk to previous owners and if you require real support, (Not being able to do alot of the trouble shooting maintenance yourself) maybe you need to talk to the owners of the various brands as some of these printers were really let down by the lack of customer support, machine documentation etc.

Agree 100%. Since we took over 100% of service (before base and electronic was Belquette's responsibility and Printer was my responsibility) we keep 100% satisfaction so far. We have so many multi users now. My son Justin believes that Service = Success with young blood.

I would also ask (or demand) that any future advancements for the specific printer model you buy is able to be fitted to the printer you purchase. I was caught out with the Flexi, in that some of the mods they have done have not been (or they just don't want to) able to be fitted to my machine. Making it non competitive against newer machines and making me less profitable against my compeditors. ( A bit hard to swallow when you spend NZ$35,000 like I did)

I understand your shoes well. Few years ago Flexi wasn't bad but there were no more advance technology was applied and did not fix issues we had. Take my apology.

I could go for hours, but I need to do some work so good luck with what ever machine you upgrade to.

Oh and Peter, I have seen a couple of complaints.
Every printer has complaints in one area or another, it is how they are fixed and addressed that will gain them trust and future sales. (Communication is key)
I do not aware any complains we have "0" complains except user issue. Matured machine and I am proud of it (did I say this when I sell Flexi? ). and I will keep it up that way.
We are adding few more features on next batch.
1. Auto hight adjustment. Never will hit shirts or any (solvent)
2. On and Off option Qtz (instant) Bulb will dry White ink to easy apply CYMK. CYMK also prints crispy on light. Solvent large ink deposit will sit fast than spreading.
3. Vacuum table for signs and paper or flexible stuff.
4. Stating point laser guide
5. Easy repair of capping station for less than $50 not $200 plus.
6. Computer monitor and laptop holder.
etc

Thank you Paul (in my culture, we do not use red ink on peoples name unless they are dead)

Cheers beers are on me whoever you are!!!!
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Last edited by allamerican; August 19th, 2009 at 07:18 AM.
 
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Old November 26th, 2009 Nov 26, 2009 5:47:08 PM -   #5 (permalink)
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Default Re: NeoFlex and Head clogging

Hi,

Can you send any idea or photos how you put wims on Felxijet?

Kind regards
Avantis [email address]
 
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Old November 26th, 2009 Nov 26, 2009 8:54:37 PM -   #6 (permalink)
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Default Re: NeoFlex and Head clogging

Quote:
Originally Posted by avantis
Hi,

Can you send any idea or photos how you put wims on Felxijet?

Kind regards
Avantis [email address]
Sure as replied to in the DTG area.
I will post in the Flexi area.
 
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Old November 30th, 2009 Nov 30, 2009 6:47:12 AM -   #7 (permalink)
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Default Re: NeoFlex and Head clogging

Quote:
Other competitors printer does not circulating ink in Printhead and Dampers where most problems occur.
Actually. Peter, the manifold does cause the ink in the dampers to pulse and circulate. We have also found that the vortex caused by this actually draws the ink back in from the head a bit and does not allow it to dry up in the head. $.15 per hour equates to $3.60 per day of wasted ink, or $1314 per year for the automatic head cleanings. This is one of the reasons we stopped implementing it in our newer models.

Just wanted to clarify.
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Old December 1st, 2009 Dec 1, 2009 3:30:55 PM -   #8 (permalink)
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Default Re: NeoFlex and Head clogging

Quote:
Originally Posted by Don-SWF East
Actually. Peter, the manifold does cause the ink in the dampers to pulse and circulate. We have also found that the vortex caused by this actually draws the ink back in from the head a bit and does not allow it to dry up in the head. $.15 per hour equates to $3.60 per day of wasted ink, or $1314 per year for the automatic head cleanings. This is one of the reasons we stopped implementing it in our newer models.

Just wanted to clarify.
"Draw the ink back" It keep draws back and ink nozzle will dry up quicker. Da~

Find the way of ink moving in Damper and inside of Printhead then you can compete with NeoFlex.

$0.15 per simple clean: I am not sure where you come up with this but my calculation is $0.10 per each clean. On Top my ink price is cheaper than your ink price. Did you apply your ink price or My ink price?
So~ Cut small talk.
Each time $0.10
Nobody use and not necessary on normal operating (day by day print, Mon-Fri).
Weekend or long get away we recommend 8-10 hours set up. so 3 time per day. Off day of the year include vacation 100 days? $0.10 x 3 x 100days = $300 maximum. Minimum $250. If you work Saturday Then it will be almost 1/2. =$125
OK, Now
Will you sleep better and not spending so much money on Printhead and expensive Dampers and lost time and lost production.
One Printhead less is ($495 + pain) It could be 2 printhead. $500-$1000
Damper original ($30 x8 + pain) could be more too. $240-$480
($125 per year) VS (yours $750-$1480? + pain + no production + next day air shipping + customer screaming)
Even child can figure out easily.

Don, come up with a better one next time.
PS:One of your dealer who change line to us told me NeoFlex>>>>>>>>> Viper.
Thank you very much!!
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Last edited by allamerican; December 1st, 2009 at 03:43 PM.
 
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