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Discuss the various aspects of heat press technology. Transfer paper, inks, plastisol transfers, vinyl cutters, printers, commercial usage, durability, suppliers, etc.

HELP heat press not working right!



 
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Old August 14th, 2009 Aug 14, 2009 2:08:46 PM -   #1 (permalink)
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Default HELP heat press not working right!

Need help ASAP ... we are at a show and heat press is not working right ... there are some black spots on our sunie heat press and where the spots are the transfer doesn't transfer ... please help me quick!!! BTW ... have used it for less then 50 presses ... it's brand new! Please we are desparate ... we need this press for our show for the next 10 days! Any help would be greatly appreciated!

Thanks,
Jody
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Old August 14th, 2009 Aug 14, 2009 3:06:02 PM -   #2 (permalink)
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Default Re: HELP heat press not working right!

Usually when a area won't press correctly and it is always the same spot it is more than likely a cold post in the press.
If this is the case there is no fix that I have heard of that can take care of it.

If there is a fix someone let me know because I have a cold spot in one of my heat presses.

Katrina
 
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Old August 14th, 2009 Aug 14, 2009 3:58:52 PM -   #3 (permalink)
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Default Re: HELP heat press not working right!

That is what I was afraid of
 
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Old August 14th, 2009 Aug 14, 2009 5:28:52 PM -   #4 (permalink)
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Default Re: HELP heat press not working right!

Quote:
Originally Posted by jclynn67
Need help ASAP ... we are at a show and heat press is not working right ... there are some black spots on our sunie heat press and where the spots are the transfer doesn't transfer ... please help me quick!!! BTW ... have used it for less then 50 presses ... it's brand new! Please we are desparate ... we need this press for our show for the next 10 days! Any help would be greatly appreciated!

Thanks,
Jody
Since its new, contact the manufacturer/distributor. Surely it's in warranty. Have them overnight you one.
 
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Old August 14th, 2009 Aug 14, 2009 9:21:12 PM -   #5 (permalink)
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Default Re: HELP heat press not working right!

contact with the supplier to replace, or at least replace the heating plate
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Old August 15th, 2009 Aug 15, 2009 7:45:20 AM -   #6 (permalink)
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Default Re: HELP heat press not working right!

Thank you for your responses ... was hoping there was an easy fix ... guess the way the last few weeks have been this shouldn't surprise me ... ER twice and then totalled a car ... should have stayed home this week ... was wishful thinking this week would have been better!

Thanks,
Jody
 
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Old August 15th, 2009 Aug 15, 2009 10:46:39 AM -   #7 (permalink)
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Default Re: HELP heat press not working right!

Try to clean the top plate and then see what happens..
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Old August 15th, 2009 Aug 15, 2009 4:13:36 PM -   #8 (permalink)
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Default Re: HELP heat press not working right!

If I use EZ OFF to clean it, will that void my warrenty?
 
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Old August 15th, 2009 Aug 15, 2009 4:17:52 PM -   #9 (permalink)
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Default Re: HELP heat press not working right!

Jodie, where did you purchase the machine?
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Old August 15th, 2009 Aug 15, 2009 5:20:24 PM -   #10 (permalink)
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Default Re: HELP heat press not working right!

From SunIE directly!
 
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Old August 16th, 2009 Aug 16, 2009 3:58:28 AM -   #11 (permalink)
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Default Re: HELP heat press not working right!

I am sure that they will help you if you send them an email directly. [email address]
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Old August 16th, 2009 Aug 16, 2009 6:29:29 AM -   #12 (permalink)
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Default Re: HELP heat press not working right!

I would try to clean it with EZ-Off ( please dont use the oven cleaner )..

I dont think it should hurt the warrenty on it we all clean are press at one time or anther.....
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Old August 16th, 2009 Aug 16, 2009 7:50:04 AM -   #13 (permalink)
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Default Re: HELP heat press not working right!

Thank you everyone for your responses! I called Sunie directly and have been communicating with them through email, have sent them pictures of the platen that I attached in my first post here. They asked what transfers, time and temp I was using and I told them, 375 and 6-8 as per directions and they responded that it takes 15 seconds or more, I told them not for the transfers I am using. Was just looking for a miracle quick fix and didn't get it, so cancelled next weeks show

Thanks again everyone!
Jody
 
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Old August 16th, 2009 Aug 16, 2009 9:42:39 AM -   #14 (permalink)
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Default Re: HELP heat press not working right!

I suggest that you ask them to replace the heat press if the marks were there when you received it.
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Old August 16th, 2009 Aug 16, 2009 10:42:17 AM -   #15 (permalink)
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Default Re: HELP heat press not working right!

Sounds like you got the run-around. A good reputable mfg.-distributor would not have put you in a position of having to cancel your show. I do not know a lot about the t-shirt business but I do know what is the right thing to do and this was not it. Good luck to you.
 
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