ash213

have a serious problem.

been working fine past few days but now suddenly it wont cut, going through same process, load media but it just keeps saying unload media and doesnt start cutting.

what shall i do ? i have alot of work to do.

cheers

 

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Dave@SGS

Hello,

I would recommend that you first turn off the Craft Robo and restart your computer.

If that doesn't work, uninstall and reinstall the software as it may have been corrupted.

Good luck!

__________________
David Lawrence
Specialty Graphics Supply Inc. 1-888-330-6172

 

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Lnfortun

Contact Graphtec support: Graphtec America: Cutting Plotters, Vinyl Cutters, InkJet Printers, Wide Format Image Scanners, Data Loggers, Acquisition platforms, Electronic Testing Instruments, Craft Robo

You can also post you problem in the vinyl cutter forum or join Uscutter forum and post it there.

__________________
Luis CorelDRAW macro author
Macro Website

 

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rockietees

FYI- Graphtec Tech Support will NOT provide customer assistance for their 8.5" Craft Robo cutters. They will only help customers if the dealer contacts them on their behalf. This is one of our big gripes about Graphtec.

Good luck,

 

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Grandadgem

Well, I've been sticking my toe in for awhile and finally bought a craft robo pro from best blanks for $899.00. Ihave been in combat in places around the world but I'm in unfamiliar territory with this cutter. My salesman "Harold" assured me this would be a good choice for my 9 yr old granddaughter & I to learn together with. I also got the t square & logo it and topped it off with some iron on sheets, 8.5x11 and 11x17. I'm printing with my oki 5500 & an epson 1400 with transmagic inks from alpha supply. I also love the dc ht for my 5500. Wish me luck. No doubt, I will be seeking input. Thanks to all you for your comments. I learn much from you. Jim.

 

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