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Hi there!
I just got my first real customer who presented me with a 5cm*5cm jpeg image which they would like as a 30cm*20cm printed design.
enlarging the image in photoshop looks horrible!
yes im new to photo but im pretty sure i will get help here on how to do it.
My thanks in advance for all replies and i really do appreciate it!
Bear in mind,this is my first off the street paying customer
Feels great and scary...
this is a problem we've all run into at some time. the customer is not always right. they've got to understand (you have to explain it to them) that a bad artwork file is not acceptable, that you may have to recreate it from scratch and that that will entail additional fees etc. if you blow it up in photoshop and it's all pixelated it's probably a 72dpi image off the internet. although the internet is great, alot of people feel as though they can download some small image off the net and then have it on a shirt that same day. people intentionally upload images to sites at low dpi not only for it to download faaster when navigating a internet page but also so joe schmo can't steal it and use it as their own (or at least make it more difficult). along with all the copyright infringement stuff, you should be asking yourself is "is this job worth it?" maybe you could post the image. if there is a way to help you we certainly will give it a go.
Situation normal...
You can't put resolution into a file that is too small, it happens to all of us.
Tell the client that his artwork is too low resolution and ask for hi-res version.
It could be vectorised but it tends to pick up the pixelation of low-res files.
You'll have to recreate the design and charge the customer or have them provide you with the proper art files. Just because a customer "has the logo" does not mean they have camera ready art. Part of this business is usually involves educating the customer as to what is usable art, unfortunately. If you don't establish was is and is not acceptable art up front, you're going to end up redoing a lot of artwork on your own dime.
Being your first customer, I would go the extra mile, and do the touch up work myself, or as suggested farm it out. If you post a pic someone here can at least give an opinion on how hard it will be to upscale it.
Hi there!
I just got my first real customer who presented me with a 5cm*5cm jpeg image which they would like as a 30cm*20cm printed design.
enlarging the image in photoshop looks horrible!
yes im new to photo but im pretty sure i will get help here on how to do it.
My thanks in advance for all replies and i really do appreciate it!
Bear in mind,this is my first off the street paying customer
Feels great and scary...
Hey,
I am sure that you need to redraw the jpg file again and then converted your redrawn file into vector file, which can be resized to any size without loss of resolution! And the converted file for your client can be used for print,but personally,you can charge to your client!