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wisenheimer · January 31st, 2008

When shipping a t-shirt from your online store, what kind of paperwork should you include with the shirt order ? Should it just be an invoice, or should you include warranty and return information? Should you talk about your site?

jboitcet · January 31st, 2008

Quote:

Originally Posted by wisenheimer


	When shipping a t-shirt from your online store, what kind of paperwork should you include with the shirt order ? Should it just be an invoice, or should you include warranty and return information? Should you talk about your site?

Everything I've ever read suggests putting in an invoice, warrantees and guarantees, company information, company offerings (other deals and coupons) and a catalog (if you have one).

Some companies go as far as adding hard candy to give them a boost over the competition. People get excited about that stuff. Candy… who would have thought that? Remember… it's hard candy, not chocolate… you'll have a big mess on your hands if you use chocolate.

Rodney · January 31st, 2008

I usually include a thank you note, invoice, some free stuff (like stickers).

I've seen business cards, postcards, return information all inlcuded as well.

You should definitely include a way for the customer to contact you in case there is a problem with the order.

paulo · January 31st, 2008

In addition to the invoice we have stickers with each item, some postcards, and more stickers.

cbpclothing · January 31st, 2008

The only must is an invoice/packing slip....Other than it's whatever, sure throw in free things like stickers if you got em...

I mean return information and stuff like that should all be available on your website... I have mine setup so it prints that info at the bottom of the invoice.

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what kind of paperwork should you include with the shirt order from an online store