thanks for the info. i am in indianapolis, IN. does anyone know of any local printers? and i'm still curious to hear feedback from anyone who's actually used ooshirts.com if there's anyone out there. thanks!!!
I dunno if you still check this post since it's so old =P. I checked out their site two months ago to get some screen prints done, since they were a lot cheaper than customink. I was really skeptical too. But I ordered 20 shirts just to check it out and they turned out just how I wanted them! I was really surprised and when I sent an email thanking them, they notified me that they've just recently begun expanding and are trying to get as much exposure as possible. Just thought you'd like to know.
I read their mission statement and customer satisfaction guarantee online and was pleased. I went and ordered.
The tshirts were good but the hoodies were horrid. The printed artwork felt like it was about to peel off.
I call customer service and was transfered to someone in India who wasn't too sure about what was going on. He told me to ask for a refund through the oOshirts website.
I did that and was told by them that I would hear back within 24 hours. Well it has been 5 days and no word. The return policy is only good for a couple of weeks.
I have emailed them several times begging for even just a reprint. No reply.
PLEASE PEOPLE BE AWARE.THEY MAY NOT GUARANTEE YOUR SATISFACTION BECAUSE THEY TURNED A BLIND EYE TO MINE. THEY IGNORE MY EMAILS AND MADE IT IMPOSSIBLE TO GET A HOLD OF ANYONE AT THE BUSINESS.
I never knock competition but will point out a few things to check out when shopping for a printer. We have a feature set up on our website for people to upload custom designs to order online but have not launched it. Every order we take is custom and unique so we like to deal directly with each individual client on a one on one basis. We submit a final quote itemizing every charge so the clients know what they are being billed for. We also have a warehouse here in town that we house all of our apparel at and have daily pick ups for free. We offer screen print, heat sublimation, direct embroidery and other customization options.
We have two facilities where we run operations out of and have a turnaround time of 7-10 business days. If you are trying to do research, it never hurts to look outside of your city/state. We deal with a lot of ASI companies who have very highly reputable clients who are very specific. We do everything we can to make sure your order is a simple yet detailed process. If you would like to talk about a certain design you have in mind, feel free to contact me. I'd be more than happy to talk with you.
Luke Collier
Director of Marketing
CSE Inc. (www.HouseOfApparel.com)
PH: 913-724-1000
Toll Free: 1-800-624-5537
email:
I placed an order with ooshirts and there is some very important info consumers should know - even if you sent high quality vector artwork they only use your artwork as a "reference" (their words, not mine). In my case they took vector artwork and retyped all the text with a random font that was close, but different. When I received the proof (which I was looking at on my phone, not the size of the back of a t-shirt) I was looking for things like parts of the graphic missing - not in my wildest dreams did I think I needed to get out my magnifying glass to check that the letters (which had been converted to outlines in the EPS I sent) had not been replaced with a different font! They state that the mere fact that they send a proof should indicate that they altered the art. Don't most places try to keep the art as close as possible to the way it is sent instead of making unnecessary changes? They told me they don't usually get artwork that's high quality. I'm thinking it would be a relief to get a piece of high quality art so they don't have to mess with it, but I guess they felt compelled to mess with it anyway.
Bottom line, if you use this company be sure to specifiy that getting the artwork "close" is not acceptable, scour the proof with a fine toothed comb and don't assume that even if you sent graphics that should be print ready that there won't be changes made.
ooshirts.com is a very nice looking website. its easy to use and everything BUT....
they, just like most of online screen printers, dont actually print the shirts them selves. they get the orders from the consumer and send em right back over to the real screen printers. they get sooo many more orders then the people with equipment that they can dictate the price to them, thus you get it for cheaper. The printers are under contact and are told not to include their own business cards and things like that in the box that you receive them in.