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I faxed my first order to Badger Sport yesterday and called to verify they received it. They said if I did not hear back from them, it would ship today. I need them by Friday for a volleyball team that has a tournament on Sunday. I didn't see anything online on my account saying it shipped, so I called and was on hold forever and then it asked me to leave a message, so I did. I never heard back so I called again. I am now being informed that they did not ship it today and it will ship tomorrow, therefore, I won't get it by Friday. They said I would have to pay the extra to have it 2 dayed to get here. I informed them it was their mistake and that they are not leaving a very good impression for a first time customer and they said sorry. Anyone else have problems with them or have any suggestions? Would it help to call a supervisor tomorrow?
Hope you got this resolved, they screwed up my first 2 orders. I've since ordered from them though and haven't had anymore problems. I wouldn't trust faxing them though I always call my orders in....
With a few phone calls and asking for a supervisor and then asking for her supervisor because she wouldn't help me, I finally got it taken care of. The higher supervisor had me refax it and called me back and said it was on the truck so I should have it by Friday. I am very leary to order from them again though, especially since you said you had trouble.
I know I gave them a second shot but also talked to their rep down at the ISS show in Florida. I'll give them another shot because I like their products but one more screw up and I probably won't order again either.
With a few phone calls and asking for a supervisor and then asking for her supervisor because she wouldn't help me, I finally got it taken care of. The higher supervisor had me refax it and called me back and said it was on the truck so I should have it by Friday. I am very leary to order from them again though, especially since you said you had trouble.
We have NEVER had an issue with Badger...and we do alot of business with them...we got a great rep. Evan Nakisher...he goes above and beyond to make things easy!
__________________ The Shirt Shak-TSS Grafx-TSS Sporting Goods...Gettin it done since 2001
Badger Sports - Serious Problem 
