Ok i have an order for 160 shirts they go on dark navy blue shirts. All have been pretreated. i started printing and after 31 shirts it looks like it is dead. it is barley printing any white ink on to the shirt and it is not printing any magenta. If anyone has a clue on why this is happening please tell me or tell mr how to fix this issues.
I clean the machine i even ran it throw a power clean and still nothing. And Us Screen is not responding to my e-mails and when u call it say we are revamping our tech support so it will be down for this week. How can they do that to their customers.
just another reason I don't do DTG of any kind...esp with the T-Jet line..sorry to hear of your problems...hope you can get it resolved. You might contact equipmentzone.com They are pretty decent to help out forum members...even if they had not made the sale
Hey Derschatten, I agree with Charles95405, call Equipment Zone. The company I bought my Tjet2 from told me US Screen would be my support team. Yeah, right. I give kudos to E.Z., they have helped me many times and would even call several days after to follow up. Good Luck, I feel your frustration.
This is so sad. White ink machines have been reported on thie forum for a long time. Most reports are very bad. Why do people keep buying them? Does anyone do thier homework before buying this crap?
Dave, you have a point....sort of....When buying any machines like these, the people doing the selling are doing just that...selling. I have brought it to the attention of some friends in printing and graphics that when going to the tradeshows to look at a machine, (ie, DTG printers) they will show you the Best of the Best. The samples coming off the machines are perfect and exact everytime. They have all the answers and will tell you "Their's is the Best on the Market." At the time of making my purchase, The Tjet was the only DTG machine that could print white underbase and from my research, it was rated as the better of the DTG printers. Yes, there are some horror stories on this forum, I think I may have been one, I am still in the learning process but I do feel for a short run machine...The DTG printers can hold their on. I do not feel they will Ever replace screen printing for quality but, for now...I'll hang on to my Tjet2....Now, next month, I might have a different opinion. :-)
This is so sad. White ink machines have been reported on thie forum for a long time. Most reports are very bad. Why do people keep buying them? Does anyone do thier homework before buying this crap?
Because the ones that are successful taking the time to learn the machine, can print awesome stuff ( I would be included in this group)
I think the main thing that happens is that sometimes people do not understand the process and care that goes into printing with a white ink printer. I did major research before my purchase and got exactly what I expected. You will find alot of times, those with problems are either expecting to just press a button and print, or have not given enough time to fully learn the process. Those that take the time to learn their machine can print incredible things I know I have.
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Always do right; this will gratify some people and astonish the rest. ~~~Mark Twain BobbieLee
Well that machine I am still waiting to see what it can and cant do So far I don't think anyone has gotten them yet, and for the cost, it still remains what kind of results people get for their money.
I am still thinking that if people that go by Brothers current reputation, as a trouble free machine, they will be disappointed. My thought on this is that when ever you introduce white ink, the issues white ink will cause go along with it. All the white inks have to be made with titanium dioxide, so they all require the same maintenance. To me it would not be worth paying over 50 grand for a machine that can basically do what my epson based machine can do. It would just cost me more money I am still very curious to see how this machine does once it does get out in the field.
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Always do right; this will gratify some people and astonish the rest. ~~~Mark Twain BobbieLee
My machine is new i brought it months ago i had it set up in Feb. I have been printing wonderful stuff on it. I print one shirt a day if i don't have anything to run on the machine. then i do it daily maintenance.
I did do my research on everything about the machines and what i have gather is that if you do everything by the book it work and prints some crazy ****. Most of the machines out their are all epson 4800+ base so no matter who u buy from u getting the same inside unless u buy the new swf or kornit.
My biggest issues is us screen really don't know how to run a business when it comes to customer service. Be4 i started this i use to do corporate sales and i had to do 1.5 million a month in sales and services. If any of my clients called me at anytime in the day with an issues i would do everything in my power to fix what ever was going on asap.
Have you tried flushing your machine with a 50/50 mix of cleaning solution and distilled water ? It sounds like you might have some build up in your dampers or printhead. Try this and see if it works. Also try putting some cleaning solution in your capping station, and let the printhead soak for a good hour or so, then do a head clean and check again. If these dont work you might need to replace the dampers or it could be a print head clogging issue. First try the flushing and see if this helps, then post here and let us know. If it doesnt we will go from there
Oh wait I dont think your printer has dampers does it? So if it doesnt, try the flushing and the soaking of the printhead. To soak the printhead, getting the cleaning solution in your capping station at the right time is really important. When you go to do a head clean, as soon as it gets to the end of it, when the printhead goes over to the left side to the spit station, hurry and use a syringe and fill your capping station with cleaning solution. Then once your printhead comes back over to the right side, shut down the power. Let it sit like that for at least an hour, then turn it back on and do a head clean. Doing this and a flush of your system should get your lines printing clearer.
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Always do right; this will gratify some people and astonish the rest. ~~~Mark Twain BobbieLee
I've been PMing with Derschatten and it looks like, even after all the cleanings, he isn't getting a perfect nozzle check. Unfortunately, this means he needs a new print head. Severe nozzle clogs can happen for a variety of reasons, among them temperature, humidity, or lack of printer use or improper maintenance (not to accuse you of anything, Derschatten!)
Fortunately, there is only 1 print head to replace, unlike other machines that have many print heads.
If you have an hour to spare, it may be worth it to try and save the old print head. Your chances of success are slim and there is a chance you may damage the electronics inside the print head, so make sure for sure that you have a new print head on hand.
First, remove the print head from the machine -- trying this in the machine could cause some major problems. Then, fill a syringe with cleaning fluid. Use one of the syringes with the clear plastic hoses running from the tips. Fit that hose over one of the clogged nozzles on the top side of the print head. You may be able to see the ink buildup around the nozzle. Fit the hose firmly and try to push it down as much as possible. Hold the print head over a sink. Then push down the syringe slowly and firmly. If the process is working, cleaning fluid will be shooting out from the bottom of the head.
If it works, repeat the process on all the clogged nozzles. Then let the print head dry for a little while before replacing it. It's a good idea to spray in as few nozzles as possible, because if your syringe slips and you blast the print head with cleaning fluid accidentally, you could damage something.
If this doesn't fix it, there's one more thing...I haven't tried it personally, but some people have had luck soaking the very bottom of the print head in cleaning fluid. Make sure not to damage the electronics.
Obviously this technique could be hazardous to your machine's health. But, it could save you some money.
One thing I have found to be more effective then the HD cleaning solution is Isopropanol, although I use 70% solutions for general cleaning of gunk on the wiper blade, etc (the HD solution is fairly ineffective for this, requiring more scrubbing/flexing then I think is appropriate). I still use the HD solution as the primary cleaner.
The problems I have had with white nozzle clogs have always been solved by filling the capping station with 99% Isopropanol solution (the 70% is much less effective) and letting it sit for about 5 minutes - then running the head through a cleaning cycle.
I should note I have these clogs still happen, with the room @ 45%-55% humidity and printing white every day, throughout the day. They are fairly minimized however since we go through so much of the white, which I think is really the key. Just keep the inks agitated and print often.
One more thing I should note would be that I discovered ink buildup between the plastic bumpers and the print head itself. There is a small crevice that that literally fills up and then excess ink carries over to the printhead. I have made it part of the daily ritual to clean this crevice, which usually carries the excess of the ink buildup on the head assembly. When this crevice fills up, the ink then builds up on the edge of the print head, and eventually the print head itself. Daily checks to insure the print head appears clean/shiny help - the wiper blade being super clean is critical to this. I have cleaned the printer many times and *thought* it was clean - until I realized what I thought was the wiper - was really just build up. Easiest way to check is run your finger along it and feel the texture. It should feel extremely smooth. If not, after putting cleaning solution on it - rub your nail against it and if you see little black chunks come up, it's not the wiper blade coming apart.
Last edited by ryanwestman; April 10th, 2009 at 10:36 AM.
Reason: added print head info
The fact that you were printing along fine then things went quicky south might indicate a head strike on a pre-treated shirt which can cause pretty quick clogging on the face of the printhead - is it possible that there was a head strike or contact with the shirt and the face of the printhead?
Broke after 31 shirts 
Re: Broke after 31 shirts 
( I would be included in this group) 
