Hi, Unregistered. | Today's Posts

T-Shirt Forums
User Name
Password

Need to Register?

Forgot Your Password?


Site Navigation







+   T-Shirt Forums > T-Shirt Industry Information > Direct to Garment (DTG) Inkjet Printing > Fast T-Jet
Discussion, tips, pictures, reviews and peer to peer support for current and future Fast T-Jet DTG owners.

[Fast T-Jet 2] Printer Problem



 
Share This Thread Thread Tools Search this Thread
Old January 12th, 2009 Jan 12, 2009 10:03:21 AM -   #1 (permalink)
Forum Member
T-Shirt Member

jaxsterapparel's Avatar
 
You can call me: Jason
Member Since: Jun 2008
Posts: 13
Thanks: 0
Thanked 0 Times in 0 Posts
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)


Exclamation Printer Problem

Hi there,

So just to explain my situation with this not so splendid T-Jet experience. I have tried to bring this poorly maintained printer that I purchased from eBay back to life but with little progress.

As of now I have a NEW printhead and NEW encoder strip, and ribbon cable, just to make sure there was no issues with it.

The printhead I believe works fine but I am not sure if it is a communication issue with FastARTIST or what the problem is.

Please note that I am using ink for printers in place of the textile ink while I test to not waste the liquid gold.

I made them the following Colors:
Black
LT Black
Cyan
LT Cyan
Magenta
LT Magenta
Yellow

For running tests I do not think the inks will affect it just make images appear not to color obviously.

I wanted to see where the under base colors would go.

If you look at the result I noticed it looks like a communication issue. Not sure on that though.

Does anyone have any idea on where the problem is or possibility of one?
Attached Images
File Type: jpg test_tjet.jpg (15.6 KB, 16 views)
 
Digg this Post!Add Post to del.icio.us Tweet about this Post!
Old January 12th, 2009 Jan 12, 2009 12:40:58 PM -   #2 (permalink)
T-Shirt Lover
T-Shirt Master

CoopersDesignCo's Avatar
 
You can call me: Ann
Member Since: Nov 2007
Location: Utah
Posts: 415
Thanks: 74
Thanked 89 Times in 62 Posts
Blog Entries: 16
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)


Default Re: Printer Problem

Have you tried upgrading your printer package for fast rip/fast artist for the t-jet. I originally had a similar issue, and it corrected it.
I believe you can download the packages here:
ScreenPrinters.net Support Forums - Powered by vBulletin
__________________
Ann

Cooper's Rugged Design Co.
http://www.coopersdesign.com
 
Digg this Post!Add Post to del.icio.us Tweet about this Post!
Old January 12th, 2009 Jan 12, 2009 1:00:34 PM -   #3 (permalink)
Forum Member
T-Shirt Member
Thread Starter

jaxsterapparel's Avatar
 
You can call me: Jason
Member Since: Jun 2008
Posts: 13
Thanks: 0
Thanked 0 Times in 0 Posts
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)


Default Re: Printer Problem

Quote:
Originally Posted by CoopersDesignCo
Have you tried upgrading your printer package for fast rip/fast artist for the t-jet. I originally had a similar issue, and it corrected it.
I believe you can download the packages here:
ScreenPrinters.net Support Forums - Powered by vBulletin
Hey Ann,

Thanks for the quick reply. I tried to take a peak there, I am still searching even but my question is could you explain what you changed more? Was it a driver that you upgraded or the FastARTIST software itself, or even something other than that. Thanks!
 
Digg this Post!Add Post to del.icio.us Tweet about this Post!
Old January 12th, 2009 Jan 12, 2009 2:12:23 PM -   #4 (permalink)
Forum Member
T-Shirt Member

USSCREEN Sean's Avatar
 
You can call me: Sean
Member Since: Jan 2009
Location: Tempe, AZ
Posts: 16
Thanks: 0
Thanked 5 Times in 3 Posts
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)


Default Re: Printer Problem

I would first off make sure that you are running the most recent version of FastArtist & FastRIP. Open Fastartist & go to help & about FastArtist, what is the production date? The latest version is April of 2008 I believe. You will also want to check to make sure that you are on the latest printer package for FastRIP. You can check this by opening FastRIP, then clicking on the printers menu, then manage printers. The latest printer package version is 4.7. the latest version of both is available for download off of the U.S. Screen website once you are signed up for an account & our support team can help you with the install if you need it!

Sean
 
Digg this Post!Add Post to del.icio.us Tweet about this Post!
Old January 12th, 2009 Jan 12, 2009 7:25:47 PM -   #5 (permalink)
T-Shirt Lover
T-Shirt Master

equipmentzone1's Avatar
 
You can call me: Alex
Member Since: Nov 2008
Posts: 470
Thanks: 13
Thanked 94 Times in 78 Posts
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)


Default Re: Printer Problem

Jason,
While there is a possibility of a communications issue, I'd look at some other areas first.

Number one, how high is your print bed set? It looks to me like this might be caused by the print head touching the garment. Make sure that the shirtboard is 1/16" to 1/8" below the edges of the metal tray and that the print head is not contacting the garment.

Are you getting good nozzle checks? Have you run an alignment? Are you sure you installed the print head and ribbon cable correctly?

All of these things may be the issue, so my advice to you is to download the updated versions of FastArtist and the updated printer packages and then to call tech support so they can figure out which of these several factors may be causing your issue.

Let me know if you have any more questions.

-Alex
 
Digg this Post!Add Post to del.icio.us Tweet about this Post!
Old January 13th, 2009 Jan 13, 2009 5:57:05 AM -   #6 (permalink)
Senior Member
Certified T-Shirt Junkie


 is a forum sponsor who has contributed over 1000 helpful posts in the forums!
 
You can call me: Don
Member Since: Oct 2006
Location: Tampa, FL
Posts: 2,345
Thanks: 53
Thanked 353 Times in 287 Posts
Mentioned: 3 Post(s)
Tagged: 0 Thread(s)


Default Re: Printer Problem

Jason,

I would suggest that you first determine whether it is hardware or software. try printing with the native Epson driver (colors may be off) this should eliminate the software from being the culprit. If it prints fine, then the issue is the software. If it still doesn't print right, then it is either the hardware or a communications problem. Things to check at that point would be the cable, the length of the cable, and the connections. If these things are OK, make sure the encoder strip is installed properly and you can also check to see that the printhead is installed properly (ribbon plugged in all the way and no damage to the ends).

Hope this helps.
__________________
Don @ ColDesi - "I ink, therefore I am!"
www.coldesi.com - www.colmanandcompany.com
 
Digg this Post!Add Post to del.icio.us Tweet about this Post!
Old January 13th, 2009 Jan 13, 2009 8:41:20 AM -   #7 (permalink)
Forum Member
T-Shirt Member
Thread Starter

jaxsterapparel's Avatar
 
You can call me: Jason
Member Since: Jun 2008
Posts: 13
Thanks: 0
Thanked 0 Times in 0 Posts
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)


Thumbs up Re: Printer Problem

I have found the culprit! It was the NEW printhead that I got. Somehow it was faulty. After spending a all nighter trying to print different things and using utilities to try to talk to the printer that kept erroring out saying communication error. I thought to myself to swap out the print heads and put in the original bad one. (Which I believe was a victim of pretreatment contact) and sure enough that print head was still in tact circuit board wise.

So now all I need to do is an RMA and cross my fingers when it arrives.

Thank you guys for the quick and descriptive replies. It will help me again to debug if another issue arises while I bring this T-Jet back from the brink.
 
Digg this Post!Add Post to del.icio.us Tweet about this Post!






This is a discussion about Printer Problem that was posted in the Fast T-Jet section of the forums.

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules

Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
R1800 Printer Problem? Supporterstuff Dye Sublimation 7 December 4th, 2008 10:34 AM
c88 printer problem uncletee Dye Sublimation 0 November 13th, 2008 06:23 PM
Weird Printer Problem JStylez Graphics and Design Help 4 September 6th, 2007 06:48 PM
Printer problem VolleyChick Heat Press and Heat Transfers 2 May 30th, 2006 08:21 PM


All times are GMT -8. The time now is 05:24 AM.


Copyright 2004-2012 T-ShirtForums.com. All rights reserved.