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phocused · November 5th, 2007

Updated our digitizing computer and software. We're moving from Wilcom ES6 to the new Pulse but I need to have both running on the same machine.

Pulse is running well in Windows Vista but Wilcom isn't doing so hot. It won;t even startup without hitting "Exception Errors".

Just wondered if anybody else is having the same problems? Is Wilcom supporting this issue?

phocused · November 11th, 2007

UPDATE

Wilcom claims ES6 won't run on Vista or XP. But, I've been running it on XP for ages so that's incorrect.

So, I've "downgraded" my new systems operating system to XP and now everything is running smooth.

Be cautious with Vista if you have "older" digitizing software.

prometheus · November 12th, 2007

It seems that with a lot of things Vista is having problems. People all over are not jumping on board as quick. It may take a couple of years.

aboutpalm · September 18th, 2008

Yes wilcom es is Vista compatible. It all depends on what version. i don't know if version 9 is but that is over 5 year old software so you wouldn't expect it to be. 2006 is (I use it) and so would be their new version embroiderystudio.

wonder · September 19th, 2008

I don't know if this is your problem or not but when I get an exception error this is what I do.
Go to the Bin folder and copy default. Dsf file and paste it into RES folder.
Also about once a month dump all files in the back-up folder and also the restore folder.
It always gets me running again.

Kevin