I wonder if anyone has come across a similar problem - I have a couple of Inbro IB-C1201 II single head machines.
Recently when we are running off a large design (27,000 stitches) occasionally at some seemingly random point within the design the hoop makes an incorrect move and misaligns all embroidery from that point on - this can be by 1/4 - 1/2 of a inch when it happens.
It has happened on both machines on the same design, the design is not at fault though as the machines can run 10 perfect sweatshirts off before suddenly having a problem. It sounds like a software problem to me.
I spoke to the dealer who supplied it and he suggested that I remove some designs from memory - it can hold 200 designs and I had 198 in memory already on one of the machines but only about 120 on the other one. Right now it's running ok but I'm waiting and watching in case it wrecks another sweatshirt !
Yes I am having the same problem!! I only have 1 single needle (12 color). It has been giving me ALOT of alignment problems. I actually had the head of Inbro in Korea at my door this evening to look at my machine..but of course when hes here it works fine. They are sending a tech out to look next week, but its so frustrating, it is so random, sometimes it sews fine, and others not..If you ever find a solution please let me know
We also had a slight misalignment problem with a specific design and called out the dealer who supplied the machine.
I think they replaced one of the circuit boards but we still had one of the problems present. They then took the machine away and when it returned it was performing slightly better although not perfectly, there are still differences between the machines output which nobody can explain, however the differences are only very small although I think they are noticeable.
We upgraded the software several times on the machine in question as well which made no difference.
Please let me know if you get anything worked out on your problems.
If you have a design that you want me to run off and test for you on one of our machines then we can do this for you so you have something to compare it with.
We have had alignment problems. Maybe you can check your timing or connections to the potentionometer. We have had a tremendous amount of trouble with our machine. The help is not there. We live in GA and our machine is at least 5 years old. They have sent us the wrong parts, they are very bad at calling us back and now they have repaired our monitor and I have a feeling they are charging us more than what it is supposed to cost. I honestly am thinking about trading it in for an SWF machine. Their company is closer and they are easier to reach. They have a working website and a stronger tech support. We have been down for over 3 weeks, but Inbro doesn't seem to care. There first response to us was to buy a new machine. I have lost so much business I'm not sure I can recooperate our losses this year.
Does anyone know anything about these computer monitors. They say it needed a chip (it begins with a d) and it costs $750 to fix? I would liek to know if that sounds right.
Hey i got a sigle needle inbro usa and i had the same problem but just with the stocks desings that i purchase did u guys ben trade with the digitizings desings because that is what i did and i guess i wontt buy again a inbro they have the worst customer support and if u ask same they said you need have a tecnic guy there for they can splend how works so basicly you need spend money so even the manual is ugly to give your machine mantence or grease the parts i have to do by me self because i didnt want pay 85 dlls just to tellme where i can grease the machine and how take it a parts. Robert
and also i got a frien of mine that he knows a little about the embroidery machines and he said ask to your dealer for a disk can reset your head , or it's call mazter reset the mmother board secuense, i hope u guys got got goo look. Rober.
This is Cassie in South Florida. Interesting, you'd be more than happy to help other people out, but when I had problems you stopped taking my calls???
BTW - I saw you in your tiny 8x8 booth at the ISS show in Orlando. I didn't see your machines (2) up and running then either.
Those statements are absolutley true. Oh, and wilcom would have been happy to take the software back...YOUR COMPANY wouldn't allow it.
And as for the ISS show in Orlando, you were there you had two machines. Your 8x8 booth was is the back left, by the bathrooms.
And to everyone who "might" purchase their machine, I can show you samples of what they call inducstry standard, then the same design stitched on my Tajima. AND THE TAJIMA COSTS LESS
Our booth was a 20 x 10 and I had 4 machines at the show. The only single needle machine I have ever taken back from a customer was yours because that is what you wanted. It was in all effort on my behalf to make you happy and if are still not happy with Inbro USA then please let me know if there is anything I can do for you. I had nothing to do with the Wilcom and told you to speak with them because most of the time they will not refund money to a distributor after purchasing.
I am not going to argue with you anymore Josh. You know what you and your company did. I only posted in hope that someone doesn't make the same mistake I did.
hello cassie and josh , Yes i do i have an inbro usa single needle and josh what is your relation with inbro usa are you just another sales man like the guy that sale to me me machine or are you a tech, and if you been working in these cain of machines i got a loot question for u. first why u guys dont have a good cstomer support, when i call texas were the manufacture or the main office it's they allways didn't return me calls or if i ask for some like better manuals or a dvd training to see how u guys can fix it the machine be me self, why? because i was in a booth also in minneapolis mn dax show where most all the embroiderys machines they came and yours guys didnt. i personal became a custumer of happy embroidery beause the guy that sales it his the owner and also he is the one who fix them also , plus he can probide to you, parts for others machines and suplies , and by the ways he is local in minnesota , an other bad think from inbro i didnt been meet know one thats own an inbro single needle in around the 4 different states from minnesota and the dealer guy that i buy from he said to me that they are some people that they own ready, and he bring a guy wit him like a tech so he said if a have a problem he will fix me machine , but what was me surprise that when i meet the guy who im working on right now from happy embroidery he said to me that he teach theguy who suppost he can fix me machine and me friend said he dosent know how fix those cain machines. so hones im disappointed about all that and what im looking now is see if you will make a better manual like colors manual tech or a dvd trainning for i can fix me machine and dont have to pay some one 100dllrs per hr, and dosennt eather know those machines and they are just guess what can be the problem.Robert.
What is the name of the sensor part that connects to the potentiometer? It only refers to it as a "sensor" in the manual, but is there a part number for the bracket sensor? What is it really called? We are having Half-C position errors non-stop and have a new potentiometer...please advise.
Inbro machining problem 
