Hi, Unregistered. | Today's Posts

T-Shirt Forums
User Name
Password

Need to Register?

Forgot Your Password?


Site Navigation




+   T-Shirt Forums > T-Shirt Selling > Ecommerce Site Design
Discuss website design for ecommerce sites, useability, navigation and other development considerations

Who maintains the ecommerce site?



 
Share This Thread Thread Tools Search this Thread
Old September 8th, 2009 Sep 8, 2009 8:46:21 AM -   #1 (permalink)
Forum Member
T-Shirt Member

alecho's Avatar
 
You can call me: Alex
Member Since: Apr 2008
Location: Seattle, WA
Posts: 17
Thanks: 27
Thanked 0 Times in 0 Posts


Default Who maintains the ecommerce site?

Hello, I'm fairly new to t-shirt forum and this question may already been answered.

My question is...

"If you hire somebody to build your website (freelancer or a firm), who maintains it?"

For example, if we want to add a new product or update the site, do we contact our site builder and ask them to update it? if so, do we have to pay them a monthly fee? Or will they teach us the coding of the website and are we responsible for the updates? What is the term or the contract with the site builder about maintenance?

I have a working knowledge of HTML and CSS, but i'm weak on database related coding (i.e. SQL).

Any reply is greatly appreciated.
 
Digg this Post!Add Post to del.icio.us Tweet about this Post!
Old September 8th, 2009 Sep 8, 2009 12:45:46 PM -   #2 (permalink)
Forum Member
T-Shirt Member

Acaveney's Avatar
 
You can call me: Ashley
Member Since: Sep 2009
Location: Manchester
Posts: 6
Thanks: 0
Thanked 1 Time in 1 Post


Default Re: Who maintains the ecommerce site?

the best thing to do would be to use a simple e commerce software
like zen cart ( i feels its the easiest and best)

and have a look around for a skin or you can get one made by someone for around $20
 
Digg this Post!Add Post to del.icio.us Tweet about this Post!
The Following User Says Thank You to Acaveney For This Useful Post:
alecho (September 10th, 2009)
Old September 8th, 2009 Sep 8, 2009 12:48:03 PM -   #3 (permalink)
T-Shirt Lover
T-Shirt Fan

TheJaspMan's Avatar
 
Member Since: Jul 2009
Posts: 69
Thanks: 17
Thanked 5 Times in 5 Posts


Default Re: Who maintains the ecommerce site?

Quote:
Originally Posted by alecho
Hello, I'm fairly new to t-shirt forum and this question may already been answered.

My question is...

"If you hire somebody to build your website (freelancer or a firm), who maintains it?"

For example, if we want to add a new product or update the site, do we contact our site builder and ask them to update it? if so, do we have to pay them a monthly fee? Or will they teach us the coding of the website and are we responsible for the updates? What is the term or the contract with the site builder about maintenance?

I have a working knowledge of HTML and CSS, but i'm weak on database related coding (i.e. SQL).

Any reply is greatly appreciated.

If you have a working knowledge of HTML and CSS you will do fine with something like Zen-Cart. I have found that there is only a tiny bit of SQL interaction, and really all of that is automated via Zen-Cart. The SQL part is the easiest part of it all, if you ask me.
__________________
Exposed Clothing LLC
www.exposedclothing.com
 
Digg this Post!Add Post to del.icio.us Tweet about this Post!
Old September 8th, 2009 Sep 8, 2009 5:55:57 PM -   #4 (permalink)
T-Shirt Lover
T-Shirt Aficionado

Gioclone's Avatar
 
You can call me: Giovanni
Member Since: Jul 2009
Location: Los Angeles
Posts: 166
Thanks: 5
Thanked 16 Times in 11 Posts


Default Re: Who maintains the ecommerce site?

It depends but whatever you get get it in writting. Rather than ask how much they will charge, set a budget and stick to it.

Zen is good but you still need some db knowledge if you want to customize it.
 
Digg this Post!Add Post to del.icio.us Tweet about this Post!
The Following User Says Thank You to Gioclone For This Useful Post:
alecho (September 10th, 2009)
Old September 9th, 2009 Sep 9, 2009 8:33:15 AM -   #5 (permalink)
T-Shirt Lover
T-Shirt Fan

pdpatch's Avatar
 
You can call me: Tom
Member Since: Aug 2009
Posts: 39
Thanks: 0
Thanked 4 Times in 4 Posts


Default Re: Who maintains the ecommerce site?

You can install Zen cart by your self, there is a document that explains how to do that. But I have read it recently so I don't know how good it currently is.

Zen cart has a template system, and there are several larger template makes. The template will cost between $20 to $200 depending on who did it. One of the largest template makers Monster template have drop in zen cart templates.

If you hire some one for $20 to set up your site, Beware!!! I have had to charge site owner hundreds of dollars to fix those sites.

Most of the better people have a fixed rate for initial setup and template install. But always get a Quote and in writing what exactly they will do.

Yes you can hirer someone to do the dirty day to day work on your site. and you just fulfill orders. Unless your site is bringing in $100,000 or more a year, read the documents for the cart and do it your self.

If you don't have any Idea about how to run a cart there are trainers out there for most of the more popular carts. You may have to do a bit of searching for them but they are there.

Yes I do agree Zen cart is one of the better OSC clones today.

Tom
 
Digg this Post!Add Post to del.icio.us Tweet about this Post!
The Following User Says Thank You to pdpatch For This Useful Post:
alecho (September 10th, 2009)
Old September 9th, 2009 Sep 9, 2009 8:41:47 AM -   #6 (permalink)
T-Shirt Lover
T-Shirt Fan

TheJaspMan's Avatar
 
Member Since: Jul 2009
Posts: 69
Thanks: 17
Thanked 5 Times in 5 Posts


Default Re: Who maintains the ecommerce site?

I agree with Tom.

Honestly if you use GoDaddy with basic hosting (like $5 a month) they will install Zen-Cart and the MySQL DB for you at no cost. And you can play with it, trash it and do it again. Its a cheap test drive and I think you would be amazed how simple it can be since you already have some HTML and CSS knowledge. PHP coding within Zen-Cart is not as tough as it seems. And the online help is CRAZY good with Zen.
__________________
Exposed Clothing LLC
www.exposedclothing.com
 
Digg this Post!Add Post to del.icio.us Tweet about this Post!
The Following User Says Thank You to TheJaspMan For This Useful Post:
alecho (September 10th, 2009)
Old September 9th, 2009 Sep 9, 2009 1:36:58 PM -   #7 (permalink)
T-Shirt Lover
T-Shirt Aficionado

hostingdiva's Avatar
 
Member Since: Mar 2006
Posts: 111
Thanks: 1
Thanked 10 Times in 9 Posts


Default Re: Who maintains the ecommerce site?

You would be responsible for maintenance of your website unless your agreement states otherwise. Generally, your website builder will make himself or herself available for updates. But, you will need to pay extra fees. So, just get your expectations in writing. Make sure you ask these questions up front because some people are just crazy with their fees.....

Also, make sure you discuss how much they will charge you for phone calls.
 
Digg this Post!Add Post to del.icio.us Tweet about this Post!
The Following User Says Thank You to hostingdiva For This Useful Post:
alecho (September 10th, 2009)
Old September 9th, 2009 Sep 9, 2009 8:04:25 PM -   #8 (permalink)
RM5
T-Shirt Lover
T-Shirt Fan

RM5's Avatar
 
Member Since: May 2009
Posts: 93
Thanks: 9
Thanked 19 Times in 19 Posts


Default Re: Who maintains the ecommerce site?

Quote:
Originally Posted by alecho
Hello, I'm fairly new to t-shirt forum and this question may already been answered.

My question is...

"If you hire somebody to build your website (freelancer or a firm), who maintains it?"

For example, if we want to add a new product or update the site, do we contact our site builder and ask them to update it? if so, do we have to pay them a monthly fee? Or will they teach us the coding of the website and are we responsible for the updates? What is the term or the contract with the site builder about maintenance?

I have a working knowledge of HTML and CSS, but i'm weak on database related coding (i.e. SQL).

Any reply is greatly appreciated.
Ok, just my opinion. Am not a techie or developer. I would go for a set up where you control basic maintenance. It is quicker for you to add product, change pricing et al. yourself Then it is to send 5 emails and then pay someone else to do it. Half of whom will have less knowledge then you do. Only caveat to that is you need someone you can ctc when you have a major issue on the site. I haven't looked at Zen, Cube Cart or the Osc forks for maybe a 9 months a year.

I would have a look at websites you like in your niche. Look at their base. Then follow forums. Example. Sure Zen for example has a forum. Just see what people are saying.

I have always pretty much, used open source apps so not an expert on the packages.
 
Digg this Post!Add Post to del.icio.us Tweet about this Post!
The Following User Says Thank You to RM5 For This Useful Post:
alecho (September 10th, 2009)
Old September 10th, 2009 Sep 10, 2009 9:00:01 PM -   #9 (permalink)
T-Shirt Lover
T-Shirt Aficionado

the funk's Avatar
 
Member Since: Aug 2007
Location: On a mountain outside Ashevegas, NC
Posts: 228
Thanks: 18
Thanked 23 Times in 14 Posts


Default Re: Who maintains the ecommerce site?

It all depends on what you want. I have clients who have NO DESIRE WHATSOEVER to touch ANYTHING. Their business is in sales and marketing, they dont mind the fees. They make money, plain and simple. If we charge $X to upload their products and add a coupon code, it would take them twice as long when they can make much much more than that on the phone and on emails. It all depends what you want to do and what you line of credit looks like =)

But minor updates to the site like adding products, promotions, changing a product image, putting items on sale, adding a Xmas theme, etc are not that hard to do, regardless of software. It just depends on what you want to do and whether or not you have "better" things to do.
__________________
Print on demand and Screen Printing Fulfillment with dropshipping.
Magento Developer, Custom Facebook Apps, and other t-shirt services by request.
 
Digg this Post!Add Post to del.icio.us Tweet about this Post!
The Following User Says Thank You to the funk For This Useful Post:
alecho (September 10th, 2009)


This is a discussion about Who maintains the ecommerce site? that was posted in the Ecommerce Site Design section of the forums.

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules

Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Biz Plan for ECommerce site bsaracusa General T-Shirt Selling Discussion 1 July 11th, 2007 04:45 PM
What can you put on a ecommerce site? amontes Ecommerce Site Design 1 April 23rd, 2007 06:47 PM


All times are GMT -8. The time now is 08:43 PM.


Copyright 2004-2009 T-ShirtForums.com. All rights reserved.