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PayPal Virtual Terminal, is it a good choice?



 
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Old May 21st, 2007 May 21, 2007 6:22:40 PM -   #1 (permalink)
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Default PayPal Virtual Terminal, is it a good choice?

I am thinking about going with the PayPal virtual terminal for credit card transactions. Most other Merchants I spoke with want to charge me for equipment that they claim is free but shipping and set-up is $45.00. Also their transaction fee is anyware between 1.94% to 2.47% depending on credit card type + .20 cents authorization fee per transaction, plus 10.00 per month support fee and $69.00 per year to protect my personal information (YIKES).. With PayPal I will pay $20.00 per month and 3.20% transaction fee and nothing more. Also they say and I can cancel at anytime. Does anyone have experience working with PayPal and would they be a good choice to go with?

Thanks,
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Old May 21st, 2007 May 21, 2007 7:03:21 PM -   #2 (permalink)
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Default Re: PayPal Virtual Terminal, is it a good choice?

Quote:
Does anyone have experience working with PayPal and would they be a good choice to go with?
If you check out the search feature here: http://www.t-shirtforums.com/search.php

and put in paypal as a search term. You'll find lots of thread listing pros and cons of dealing with PayPal. Many people use them just fine. Some people have problems with them.

They seem to have a decent merchant account offering.

You can also check the paypal search tag to find topics about PayPal's services.
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Old May 21st, 2007 May 21, 2007 7:27:44 PM -   #3 (permalink)
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Default Re: PayPal Virtual Terminal, is it a good choice?

Thanks, Rodney

JT
 
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Old May 21st, 2007 May 21, 2007 9:21:25 PM -   #4 (permalink)
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Default Re: PayPal Virtual Terminal, is it a good choice?

I have it, and used it twice. It worked great. I used it at a show, and allowed customers just to type their information in. Worked pretty good.

I am also in the process of implementing the PayPal Pro on my web site, so I will let you know how that goes once it is all up and running the way I want it to.
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Old May 22nd, 2007 May 22, 2007 1:52:31 AM -   #5 (permalink)
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Default Re: PayPal Virtual Terminal, is it a good choice?

Hi JT,

I have a PayPal Business account that I use in conjunction with my website for T-Shirt orders. It works fine. The customer purchases a shirt with the shopping cart and they are taken to the PayPal site and all the financial details are handled by PayPal. My account is credited for the amount of purchase minus their fee.

I then receive an email from them with the purchase details that include tax if applicable, the shipping and handling fees and the shipping address of the customer. I never see any of the customers credit card information (That's the way I want it)

I go to my PayPal account and print out a receipt and a mailing label with the USPS mailing fees printed on it, the mailing fee is then deducted from my account.

You mentioned a $20 monthly fee and a percentage they deduct for each sale. I don't pay a monthly fee, just a small percentage fee for each purchase. On a $17.00 order the other day the PayPal fee was .79 cents

I hope this is of some help and Good Luck.

Bill M
 
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Old May 22nd, 2007 May 22, 2007 5:49:25 AM -   #6 (permalink)
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Default Re: PayPal Virtual Terminal, is it a good choice?

JT, I have PayPal Websites Pro/Virtual Terminal and it works great. The best thing about it is that I can provide my own payment gateway on my website and not have users redirected to PayPal. However, I do like the idea of not paying a monthly fee, so Bill's method may be more suited for some. And like Bill, I never see any customer credit card information, that all goes to PayPal. The virtual terminal is just a way for you to type in your customer's credit card information and have you process it. This would not be the way to run an online shop of course and is instead intended for transactions like trade fairs, shows, or anything outside of your online store.

-Tom
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Old May 22nd, 2007 May 22, 2007 6:15:28 AM -   #7 (permalink)
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Default Re: PayPal Virtual Terminal, is it a good choice?

Thanks everyone, for your comments.

JT
 
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Old May 23rd, 2007 May 23, 2007 9:32:08 PM -   #8 (permalink)
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Default Re: PayPal Virtual Terminal, is it a good choice?

does anyone know of a gateway that integrates easily with paypal pro? I was trying to set it up and it wasn't working with the gateway I was using... I would call paypal's support and they said it was the gateway's problem.... and the gateway support of course said it was paypal's problem... so after going back and forth for days I gave up! lol
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Old May 24th, 2007 May 24, 2007 6:06:09 AM -   #9 (permalink)
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Default Re: PayPal Virtual Terminal, is it a good choice?

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Originally Posted by Live2sk888
does anyone know of a gateway that integrates easily with paypal pro?
Hi Rebecca, I use CubeCart without problems with PayPal Pro.

-Tom
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Old November 13th, 2008 Nov 13, 2008 5:53:44 PM -   #10 (permalink)
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Default Re: PayPal Virtual Terminal, is it a good choice?

I am confused as to how to accept credit cards on paypal without paying the monthly fee. I have a business account and in my ignorance I can't seem figure things out.
 
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Old November 26th, 2008 Nov 26, 2008 6:47:33 PM -   #11 (permalink)
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Default Re: PayPal Virtual Terminal, is it a good choice?

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Originally Posted by virginco
I am confused as to how to accept credit cards on paypal without paying the monthly fee. I have a business account and in my ignorance I can't seem figure things out.
The regular account is free.
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Old November 28th, 2008 Nov 28, 2008 1:18:43 AM -   #12 (permalink)
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Default Re: PayPal Virtual Terminal, is it a good choice?

When I use my Paypal account to pay for eBay items, I don't get a confirmation email saying that my payment has been processed till the next day and at times I think 2 days later.

I would like to know from everyone who's already using Paypal for their business if when a customer uses Paypal to pay for products on your website, are you able to ship the products or shirts out to them on the same day or the next day or whenever you receive confirmation from Paypal that payment is completed? How does that work?

I have a merchant account with Costco for my online shop that will take visa, mastercard and discover and I will be adding Paypal to my website as well but because of my experience with Paypal through eBay, I'm just wondering about what kind of delay you have to wait for a Paypal transaction to be completed before you can ship and I plan on shipping products out on the same day that the customers place their orders on the website. Can some tell me about their experience with this?
Thanks.
 
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Old November 28th, 2008 Nov 28, 2008 8:29:58 AM -   #13 (permalink)
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Default Re: PayPal Virtual Terminal, is it a good choice?

Quote:
Originally Posted by tuan
When I use my Paypal account to pay for eBay items, I don't get a confirmation email saying that my payment has been processed till the next day and at times I think 2 days later.

I would like to know from everyone who's already using Paypal for their business if when a customer uses Paypal to pay for products on your website, are you able to ship the products or shirts out to them on the same day or the next day or whenever you receive confirmation from Paypal that payment is completed? How does that work?

I have a merchant account with Costco for my online shop that will take visa, mastercard and discover and I will be adding Paypal to my website as well but because of my experience with Paypal through eBay, I'm just wondering about what kind of delay you have to wait for a Paypal transaction to be completed before you can ship and I plan on shipping products out on the same day that the customers place their orders on the website. Can some tell me about their experience with this?
Thanks.
No problem here. We get the PayPal confirmation that a customer paid about the same time we get the one from our cart. We just have a regular business account with no monthly fee.

One issue is that if the customer does not have a CC on file with PayPal (IIRC) and doesn't use their PP balance, it comes as a "pending" eCheck, which takes 3-5 days to clear. I have never had one not clear, and try to never ship before it does. But, with 7-10k orders per year, we do miss some and ship before clearing by accident.


Do sign up for the PayPal money market thing, which pays a little interest on the balance. I also extensively use the PP Debit card which is funded by the balance. You get 1% cash back right away (free money, IMO)

HTH,

DaveW
 
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Old November 29th, 2008 Nov 29, 2008 2:36:47 AM -   #14 (permalink)
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Default Re: PayPal Virtual Terminal, is it a good choice?

Quote:
Originally Posted by snarley
Hi JT,

I have a PayPal Business account that I use in conjunction with my website for T-Shirt orders. It works fine. The customer purchases a shirt with the shopping cart and they are taken to the PayPal site and all the financial details are handled by PayPal. My account is credited for the amount of purchase minus their fee.

I then receive an email from them with the purchase details that include tax if applicable, the shipping and handling fees and the shipping address of the customer. I never see any of the customers credit card information (That's the way I want it)

I go to my PayPal account and print out a receipt and a mailing label with the USPS mailing fees printed on it, the mailing fee is then deducted from my account.

You mentioned a $20 monthly fee and a percentage they deduct for each sale. I don't pay a monthly fee, just a small percentage fee for each purchase. On a $17.00 order the other day the PayPal fee was .79 cents

I hope this is of some help and Good Luck.

Bill M
Hi Bill or anyone who can give me some feedback.
I have some questions for you about your experience with having a Paypal business account if you don't mind. It's a bit of a read so I apologize.

1. How does printing a shipping label work with using a Paypal Pro account (if that's what you have)? Do you print shipping labels on the paypal website or the usps website? Is the customer's address exportable to the page where you print out the shipping label or do you have to type out each customer's address for every label you print. I just want to know how automated this whole process of shipping label printing is.

2. You said that your mailing fee is deducted from your account, I'm just wondering how that is done? Did you sign up with an account on the USPS site and enter your credit card or checking account info online with them? If you did that, did you sign up for a personal or business account with USPS? I signed up on USPS.com but I don't know where to go to link my account with my credit card info.

3. Does paypal take care of emailing your customers the order confirmation and all the other email notifications relating to orders? If I use USPS priority mail, who emails the customers the tracking info...paypal or usps?

Thanks so much everyone!
Tuan
 
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Old November 29th, 2008 Nov 29, 2008 7:30:44 AM -   #15 (permalink)
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Default Re: PayPal Virtual Terminal, is it a good choice?

Quote:
Originally Posted by tuan
Hi Bill or anyone who can give me some feedback.
I have some questions for you about your experience with having a Paypal business account if you don't mind. It's a bit of a read so I apologize.

1. How does printing a shipping label work with using a Paypal Pro account (if that's what you have)? Do you print shipping labels on the paypal website or the usps website? Is the customer's address exportable to the page where you print out the shipping label or do you have to type out each customer's address for every label you print. I just want to know how automated this whole process of shipping label printing is.

2. You said that your mailing fee is deducted from your account, I'm just wondering how that is done? Did you sign up with an account on the USPS site and enter your credit card or checking account info online with them? If you did that, did you sign up for a personal or business account with USPS? I signed up on USPS.com but I don't know where to go to link my account with my credit card info.

3. Does paypal take care of emailing your customers the order confirmation and all the other email notifications relating to orders? If I use USPS priority mail, who emails the customers the tracking info...paypal or usps?

Thanks so much everyone!
Tuan
1. There is a shipping link on your paypal payment page for that particular customer. There you have the option of shipping your package via UPS or the Post Office. All you need to enter is the weight. The label is then generated within Paypal with the customer's shipping address already on it. You do not have to sign up separately with UPS or the P.O. for an account to use this feature.

2. Prior to printing the label, paypal will tell you the cost they will deduct from your paypal balance for this shipment based on the weight.

3. Paypal does send the customer an email with the shipping confirmation number.
 
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