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[DTG HM1] printer keeps cycling through a home search?



 
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Old October 15th, 2009 Oct 15, 2009 3:48:08 PM -   #1 (permalink)
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Default printer keeps cycling through a home search?

I did some in depth cleaning including removing dampers and running cleaning solution directly through the head. I finished and put it all back together and ran a couple of head cleanings and nozzle checks to make sure that I had ink in all the nozzles. Everything was fine.
I left the machine alone for about an hour and came back to finish cleaning it up so I could go home for a three day weekend and it is continously running through a cycle and won't stop.
It acts like it is trying to find the home position so my first thought was that the encoder strip was dirty so I wiped it down but that had no effect.
The cycle starts with the head moving slowly across the bar and then quickly back to home and it goes through some more stuff over the capping station then it all starts over again, and again and again...
I have rebooted the printer many many times. I have shut off power on the back, on the head and everytime I turn it back on it starts doing the same thing.
I tried for over an hour to get ahold of SWFMesa but they weren't answering the phone and now they are closed and my printer is wigging out.
I don't want to leave my machine off that long and I certainly don't want to leave it running that cycle that long.
Any ideas?

Brian
 
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Old October 15th, 2009 Oct 15, 2009 4:16:47 PM -   #2 (permalink)
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Default Re: printer keeps cycling through a home search?

Check the print head ribbon cables. Sounds like you may have gotten cleaning solution on a cable and shorted it. Look for burn marks on cable connections to the print head.

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Old October 15th, 2009 Oct 15, 2009 4:34:23 PM -   #3 (permalink)
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Default Re: printer keeps cycling through a home search?

Thanks for the quick reply Harry.
That's what it was.
Now... I am hoping that the short didn't fry the circutry in the head or something.
If I let it dry overnight will it go back together and not have any issues?

Brian
 
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Old October 15th, 2009 Oct 15, 2009 4:46:58 PM -   #4 (permalink)
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Default Re: printer keeps cycling through a home search?

Sorry to say but if the burn mark is on a ribbon cable going into the print head chances are that you will need to replace both the cable and the head. That is why we strongly suggest not trying to push cleaning fluid through a print head with a syringe while the print head is in the printer as it can very easily result in the problem you're now having.

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Old October 15th, 2009 Oct 15, 2009 4:57:18 PM -   #5 (permalink)
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Default Re: printer keeps cycling through a home search?

Thanks. That's what I was afraid I was going to hear.

Next time I will take the head out first.

Brian
 
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