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FatElvis · October 8th, 2009

After a head cleaning I get blinking error eject lights and ink lights. I changed the encoder strip and reset the waste ink counter using the maintenance program

weave · October 8th, 2009

Sounds like there is something jamming the printer memory. Try turning off the printer. Then delete all print jobs waiting to be printed. Then turn the printer back on. Hope this works.

FatElvis · October 9th, 2009

I still get the same thing. Thanks

weave · October 9th, 2009

Exactly which lights are blinking? I will try to help.

FatElvis · October 9th, 2009

The eject error light and all of the ink lights as if you have a dirty encoder strip. I even checked the ribbon

tfalk · October 9th, 2009

I'd try powering off the Kiosk, clear the print queue and reboot the computer and see if that clears it.

weave · October 10th, 2009

I agree with Ted. Let us know.

FatElvis · October 11th, 2009

Quote:

Originally Posted by weave


	I agree with Ted. Let us know.

I tried that and it did not work but last night I noticed the wiper and the capping station were jammed. I am going to change it and see if that solves the issue

equipmentzone · October 11th, 2009

If the wiper in your capping assembly is jammed it will cause problems, including the one you mentioned. The capping assembly is a wear part and should be changed at least once or twice a year as part of a regular maintenance schedule. I strongly advise changing the entire assembly (capping station, pump. wipers) and not just an individual unit. The entire assembly is not that expensive and the parts all tend to wear the same.

Harry
Equipment Zone

FatElvis · October 12th, 2009

Thanks Harry I ordered on from you guys today. I will let you know how it turns out

FatElvis · 4 Weeks Ago

Well I installed the part and I am still getting the same thing. I even reset the waste coubter manually. Before it quit, the machine was printing a shirt and then just stopped in the middle of the shirt. Could it be the ribbon cable or a bad head?

kennyw · 4 Weeks Ago

Without being redundant, there are other things you should check before we blame the head or cables. I know you have cleaned the encoder strip, but did you pull it out of the machine to clean it? If not, I would suggest this first. Also look where the encoder strip goes through the sensor on the carriage. make sure this area is free of lint.

I am hoping that during the emptying of the queues and such, that you actually unplugged the printer from the wall for at least 2-3 minutes to clear the buffer.

Going to leave it at this until I see a response to status.

Kenny
Mesa

FatElvis · 4 Weeks Ago

Ok I did that. Same problem. But I did inspect the ribbon cable and saw a burn spot on it so I am going to relace it also. I would like to know if there is a tool to clean the sensor on the carriage? Thanks