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nromano1212 · April 3rd, 2009

Hey guys, Im desperatly looking for some help. I cannot seem to get this installed on my computer, I went to the epson website and installed the driver but it does not show up when you go into the the Printer and faxes window. Then the other issue Im having is when Im downloading the rip into my computer it keeps defaulting to the LP1 port and I have no idea whic port it should be plugged into...Any help on this would be very much appreciated...thanks, Nick

Don-ColDesi · April 5th, 2009

Nick,
Were you able to get with tech support and get it worked out? Sorry for not seeing this post until today, I'm on the road in Greensboro, NC for a show.
Call me Monday morning if things are already taken care of.

nromano1212 · April 5th, 2009

Quote:

Originally Posted by Don-SWF East


	Nick, Were you able to get with tech support and get it worked out? Sorry for not seeing this post until today, I'm on the road in Greensboro, NC for a show. Call me Monday morning if things are already taken care of.

Well I spoke to the tech guy but for some reason things aren't working. When I download the Epson print driver it goes to my desktop, when I unzip it, it dosen't show up under printers and faxes. I'm also having a prob with the embroidery software. Its all installed but when you click on it, it pops open for one to two seconds then goes away. I really need this fixed by friday because im going back to boston for a few days and need to bring some samples home. I took monday off from work so hopefully i can get this resolved. My only other concern is that I filled the printer up with ink on wednesday and worried about clogging the print head. Thanks Don, Sorry to be a pain, Nick

vinyl signs · April 5th, 2009

After you unzipped the Epson drivers did you run the Executable file?

Also did you disable all your anti-virus and firewalls? If not try that.

DAGuide · April 5th, 2009

The other thing you might want to look at is whether you are logged into your computer as the Administrator.

equipmentzone1 · April 6th, 2009

Hi Nick,
I have a feeling Brian is right--you haven't actually installed the Epson driver, you've just unzipped it. Find the .exe file that got created and click it. (Or even easier, unzip it again but make sure the .exe gets saved to your desktop.)

As the last step in the driver install, the installer auto-detects the port your printer is plugged in to. This may fix the port problem you're having with your rip.

Also, based on the symptoms you described, you probably have to reinstall your embroidery software.

-Alex

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